1 Reply Latest reply on May 28, 2013 9:54 PM by pwillener

    Fixing Corrupted Encrypted Flash Content


      I've installed flash v11.7.700.202 on a Windows 7 (Ultimate) x64 box with plenty of disk, RAM, etc. The CPUx are idle.

      This is a problem with Firefox v20+ (e.g. 20.1, 21) and Flash v11+

      Firefox v18.x & Flash v10.8 worked.

      Amazon instant video works with IE v10 & Flash v11.7, the encrypted video link below, IE only provides a download option, not an inline execution ability (downloaded video works fine using a DivX player).


      I've also installed v11.7 from the offline installer (after first uninstalling the online installer version) from:

      http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header


      Received message is that I've installed successfully (from install_flashplayer11x32_mssd_aih.exe)


      Troubleshooting, I see that I've install successfully from Adobe's site:



      I can play UN-encrypted video from:



      I cannot play encrypted video (from Amazon) or from Adobe:



      No Event Log warnings or errors were made.


      How does one go about debugging this problem or should I just use Silverlight?