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1. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Curt Y May 28, 2013 1:14 PM (in response to Blue Ribbon Pet)There is no default "save as" setting. It usually saves trys to save as the existing document, or last document saved, or if you have layers a .psd.
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2. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 28, 2013 1:43 PM (in response to Curt Y)Thank you Curt Y, as I saw your post reply come through, I had just hung up with Adobe support (after being on the phone for an hour & a half).
To be clear...prior to today, if I opened a JPG file, and did an immediate "save/save as", it would automatically re-save as a JPG file but it seemed to suddenly be defaulting to a "save/save as" JPEG2000.
They claimed that yes, there was a fix for this and while I was on hold she had me follow a few directions which DID fix the issue. While we were on the phone she was able to have me restore it to at least a default "save/save as" for a PSD file rather than a JPEG2000, which is better than nothing and she was about to help me get the default set so that when I open a JPG it would automatically default to "save/save as" a JPG, but she couldn't get it that to work. After she logged on to my computer to physically do it herself and failed to fix it further, she thinks my security permissions (we are on a network) are not set properly and she wanted to create a new user account with the proper permissions but we were halted because our IT guy is not in right now.
She gave me a case# and when he returns tomorrow, we are to try her list of instructions starting with creating a new (PS CS5 user account) then if that does not restore the "save as" defaults we are to uninstall, then re-install PS. If this still does not work we are to call her back and they will try to fix it from there. She did tell me that in my version of PS (CS5), she was able to open a JPG (on her end), then hit save as, and it defaults to saving as a JPG, not a PSD as is happening to me.
Before I posted here, I did do an iternet search to find out how to set the defaults, however I too found that everyone says there is no such default of a "save as" JPG...but Adobe claims otherwise. We shall see what happens tomorrow...
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3. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Curt Y May 28, 2013 1:57 PM (in response to Blue Ribbon Pet)You can try to reset preferences by starting PS and immediately holding down Ctrl Alt Shift keys. You will get a reset window. Reinstall of program rarely solves a problem so would not recommend. If you added Adobe plugins from past versions of PS to plug in folder in PS6 you can find odd "save to" options. Not sure about CS5.
Like I tried to say if you last saved as a jpeg, and the document was a jpeg it should be the option chosen. If you last saved as a jpeg2000 it would probalby select that as option.
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4. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 29, 2013 5:09 AM (in response to Curt Y)We tried all that and the result was a default save of PSD, not JPG. She had me try over & over (holding down Ctrl Alt Shift key, and other keys...etc) and that is all we could achieve. When I saved as JPG, it would only still default to PSD the next time around....that's the problem, not matter what we tried, it wouldn't default to JPG.
I thank you again, for your help...not sure what seems to be the problem here...but it sucks not having my own defaults/preferences...I do this stuff all day long at work & this type of problem takes too much time out of my day...
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5. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Curt Y May 29, 2013 7:01 AM (in response to Blue Ribbon Pet)If you never got the reset window try this. Hold down two of the keys, start PS and immediately hold down the 3rd key. If you see splash screen you are too late. Remember Press and Hold!
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6. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 29, 2013 8:20 AM (in response to Curt Y)OK...it gave me a pop-up that asked me: Would you like to delete Adobe Photoshop settings?
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7. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
station_two May 29, 2013 8:23 AM (in response to Blue Ribbon Pet)Yes!
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
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8. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 29, 2013 8:49 AM (in response to station_two)NOPE, didn't work...I opened a .jpg, clicked "save as" - it gave me a default to save as a.PSD, I chose .jpg from the list, then saved. I re-opened the same .jpg, chose "save as", it defaulted to .PSD again! WTH??? This was working fine TWO DAYS AGO!!!!!!!! It's frustrating as hell.
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9. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Curt Y May 29, 2013 8:59 AM (in response to Blue Ribbon Pet)Blue Ribbon Pet wrote:
They claimed that yes, there was a fix for this and while I was on hold she had me follow a few directions which DID fix the issue. While we were on the phone she was able to have me restore it to at least a default "save/save as" for a PSD file rather than a JPEG2000
Could this be the reason?
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10. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 29, 2013 11:05 AM (in response to Curt Y)Yes I know, I thought about that...but thinking about what she did, and what she was trying to do to fix it, none of it worked with her, as is not working now.
When we started out the conversation, she had me type something with a % sign & some letters in the search programs & files box from the start button search box, it opened the adobe folders, she had me drag the Adobe PS CS5 setting folder to the desktop where it still remains. I am not sure why. After that the JPEG2000 went away, and the PSD became default. I told her to make it .jpg as a default, and this is where we are now...she couldn't get it to change again. (See above, post #2)
The other thing I am thinking about is that I actually have (2) CS5 icons, of which our IT guy told me to always open the 64 bit version...I am not sure if THIS has something to do with it...somewhere in all the steps above.
I welcome other suggestions but I also understand if any of you are as frustrated as I, and won't be upset if you walk away from this discussion...I understand completely. Just sayin'.
(...and THANK YOU for all your help)
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11. Re: Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?
Blue Ribbon Pet May 29, 2013 11:31 AM (in response to Blue Ribbon Pet)I GOT IT!!!
After thinking how stupid this is, I started thinking that since we reset ALL the settings, let me look at how the image was being opened in the first place. I use camera RAW to open my images, so under the image window there is a piece of information listed stating how the image is being set to open.
This is my current setting:
Adobe RGB (1998); 16 bit; (pixel size); 300 ppi; Screen/Standard - SO...I realize automatically that the bit size is wrong, so I choose the settings, and change it to 8 bit & hit ok.
I open the test .jpg and when I "save as" VOILA...it defaults to "save as" .jpg!!!! It won't save a .jpg in 16 bit, only 8 bit.
I KNEW it had to be something DUMB! It usually is...LOL
SO, we all seemed to help each other, and I hope this can help someone else too. Enjoy guys....happy PHOTOSHOPPING!

