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1. Re: How do I get Adobe to respect my privacy?
Bill Hunt May 28, 2013 5:12 PM (in response to Aegis Kleais)Are you certain that these communications are coming directly from Adobe?
Just curious,
Hunt
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2. Re: How do I get Adobe to respect my privacy?
Pat Willener May 28, 2013 5:22 PM (in response to Aegis Kleais)I am wondering the same; I never get any such messages from Adobe.
Can you tell us the IP address from where these messages originate?
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3. Re: How do I get Adobe to respect my privacy?
Bill Hunt May 28, 2013 6:20 PM (in response to Pat Willener)Pat,
With all the various programs, that I have Registered over the decades, my activity on this forum, and others, like Creative Cow, I cannot recall being contacted - hence my question. I have never gotten an e-mail, and they have most of my POP accounts, scattered about the corporation. Any e-mail has been a direct communication from an Adobe employee. All PM's have been the same (except for the very few spam PM's, that one sees a few times per year - and here I thought that the young lady said that I was "the only one," only to find out that many others got hit by the same PM's... ).
Back when one could only Register by mail (before FAX'es even), I would get a mailer, every now and then, but that was all.
Something is wrong here, and I think that some entity is spoofing the e-mails, to LOOK like they are coming from Adobe, when they are not.
The initiating IP is a good idea. It will probably be from China, Russia or North Korea. Just my guess.
Hunt
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4. Re: How do I get Adobe to respect my privacy?
Aegis Kleais May 28, 2013 6:30 PM (in response to Bill Hunt)Next time I get one I'll post it, but I'm aware enough (unless being spoofed) that the from address had the base hostname of adobe.com in it. I'm not sure what good checking an IP address would do, as I'm sure Adobe can not only utilize services from 3rd parties that are legitimately authorized by Adobe, but handled via a different company.
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5. Re: How do I get Adobe to respect my privacy?
station_two May 28, 2013 6:52 PM (in response to Aegis Kleais)Well, I post in about 11 Adobe forums; I've had products registered with Adobe for over thirty (30) years, I continually register new ones, updates and upgrades, plus I have set my Adobe account to allow contacting me by email and by snail mail (just not by phone), and I've never had more than a very small number of pertinent communications from them per year, and none of the junk that you describe.
It sounds like your problems originate somewhere else rather than genuinely from Adobe.
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6. Re: How do I get Adobe to respect my privacy?
John T Smith May 29, 2013 8:51 AM (in response to station_two)I agree (except the 30 year part... for me it is more like a dozen years)
I receive "about" one email a month from Adobe and I expect those, because I have, upon occassion, indicated that I wanted to receive new product information
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7. Re: How do I get Adobe to respect my privacy?
Pat Willener May 28, 2013 8:51 PM (in response to Aegis Kleais)Aegis Kleais wrote:
I'm not sure what good checking an IP address would do, as I'm sure Adobe can not only utilize services from 3rd parties that are legitimately authorized by Adobe, but handled via a different company.
By checking the IP address you will soon discover if the messages are coming from a legitimate source, i.e. Adobe or an authorized partner, or from somewhere in China. Or any known spammer in the U.S.
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8. Re: How do I get Adobe to respect my privacy?
Aegis Kleais May 29, 2013 6:53 AM (in response to Pat Willener)IP addresses are easily spoofed. And Adobe can be using a 3rd party for its solicitations which return to an IP address not directly in use by Adobe. Depending on the routing taken with a message, it may take many different routes before it gets to its destination.
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9. Re: How do I get Adobe to respect my privacy?
Claudio González May 29, 2013 7:38 AM (in response to Aegis Kleais)As Bill and Pat, I have never received communications attributable to Adobe such as the ones you describe. And I don't seem to recall any previous report on this. I agree with you that Adobe -or any person or institution for that matter- can find ways to hide their identities for performing massive spamming. However, I will doubt that Adobe is doing this until I see more reports similar to yours.
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10. Re: How do I get Adobe to respect my privacy?
Phillip Jones May 29, 2013 9:12 AM (in response to Aegis Kleais)I usually report them to adobe unless from a source I know. expecislly when they claim they can sell me a $12000 packge for $400.
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11. Re: How do I get Adobe to respect my privacy?
Aegis Kleais May 29, 2013 9:27 AM (in response to Phillip Jones)Well, this definitely was no sales push like that where they offer Adobe software for cheap. It was more of a "Here's what's new at Adobe, and stuff in our Labs, and ColdFusion servers at 15%" and "thank you for downloading our trial, I'm _________ and your point of contact".
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12. Re: How do I get Adobe to respect my privacy?
professional.pirate May 29, 2013 10:21 PM (in response to Aegis Kleais)[ abusive content removed by forum host ]
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13. Re: How do I get Adobe to respect my privacy?
William Boswell May 29, 2013 5:57 PM (in response to Aegis Kleais)I never get emails from Adobe either unless I've subscribed to them. This sounds like somebody has hacked your email account. Depending on what program you're using for your email, you can sometimes check the links to see what is behind what appears to be a legitimate email address. Most of the time it's some scammer from a third-world country phishing for information. If you can find where it's really coming from, I would block that email and/or address.
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14. Re: How do I get Adobe to respect my privacy?
professional.pirate May 29, 2013 7:11 PM (in response to station_two)[post conent removed]
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15. Re: How do I get Adobe to respect my privacy?
Pat Willener May 29, 2013 6:17 PM (in response to Aegis Kleais)Aegis Kleais wrote:
IP addresses are easily spoofed.
That is simply not true. You can spoof a number of things in a message header (especially the 'From:' email address), but there is no way the sender can fake the originating IP address.
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16. Re: How do I get Adobe to respect my privacy?
professional.pirate May 29, 2013 6:25 PM (in response to Pat Willener)Pat Willener wrote:
That is simply not true. You can spoof a number of things in a message header (especially the 'From:' email address), but there is no way the sender can fake the originating IP address.
For once an MVP is talking sense here and I agree with this MVP. It is a first for me for months now to agree with an MVP.




