1 Reply Latest reply on May 29, 2013 9:38 PM by Vikram@Adobe

    The audio and the lips are not in sync during a live video presentation

    twcmedia Level 1

      We are using the VoIP feature and on board cameras for the presentation but the audio is not in sync with the presenters lips.  Is there a setting I can change?

        • 1. Re: The audio and the lips are not in sync during a live video presentation
          Vikram@Adobe Level 1

          Hi,

           

          Can you please explain your setup in detail. When you use the setup with some other software other than Presenter Video Creator, is the video in sync?

           

          Please follow this checklist before recording any new video in Presenter VC :-

          • Are your video card driver is up to date? Please check whether you have the latest driver from the manufacturer’s site.  
          • Are all unnecessary applications closed?
          • Do you have sufficient free space on your hard disk? At least 5 GB is needed, but around 15 GB is recommended.
          • Are your webcam drivers up to date? It is recommended to install the webcam driver from the webcam cd or the webcam company’s site.
          • Are you capturing your video in a well-lit environment? Most webcams perform poorly in bad lighting.

           

           

          Thanks,

          Vikram