I have multiple registrations forms in form central. I have checked and re-checked the options tab to make certain the "submission receipts" are set as well as notification of responses to my own email. Both are checked to send on ALL of the forms.
I get a notification when responses are received by adobe, however, the registrant does NOT get a submission receipt via email. This is a very important feature for me. We have tested it many times with the same result.
We began using the forms at the beginning of the year. This feature was working just fine. It came to my attention about a month ago that submission receipts were no longer being received by registrants.
Thanks Terri Johnson
Would you mind emailing me the URLs for one or two of your problematic forms. And more importantly, would you please send me the email addresses of a few submitters that aren't receiving responses. I will check our logs to see if I can determine what happened to the emails.
You can email me at firstname.lastname@example.org