1 Reply Latest reply on May 29, 2013 4:42 PM by Josh_Corey

    Can't create PDF form.

    Tomhep

      I have signed in with my paid account ID. When I try to create a PDF form from my online form, I get a message that says I must sign in with a paid account. How can I rectify this?

        • 1. Re: Can't create PDF form.
          Josh_Corey Adobe Employee

          Are you the author of the form you are trying to create the PDF from?  Is it possible it was shared with you?  The forms "rights" are based on the author so if a "Free" level user had shared this form with you, you could not save as PDF. 

           

          Have you tried this with any other forms?  Have you tried other paid features such as adding skip logic, or an attachment field, Submission Reciepts or Notifications? 

           

          Thanks,

          Josh