0 Replies Latest reply on May 29, 2013 4:29 PM by ElllisD

    Extension Manager amongst apps that won't update after installing Master Collection CS4

    ElllisD

      I just installed some of the apps in the CS4 Master Collection, and when I run the updater, 2 of the apps fail to update.

       

      Of the apps in the suite, I installed Acrobat, Dreamweaver, Photoshop & Illustrator. Plus their auto selected dependencies.

       

      When the updater runs, it fails at Extension Manager & Flash Lite for Device Central.

       

      What happens with the first one- the Extension Manager failure, is that the progress bar moves, then snaps back an inch, then moves forward an inch & snaps back again- and this repeats for about a half an hour until it times out & provides a dialog which allows me to choose to skip the update & install the remaining ones.

       

      The second one- the Flash Lite for Device Central failure progress bar does the same thing, only at a different position further along the box. Its dialog only gives me the option to stop installing & quit, not to continue installing the remaining updates. I guess because it happens at the end of the update process.

       

      I'm running Windows XP Home edition 32-bit.

       

      Can someone help me?