I’m assuming these are not network printers? You can check the default in the Windows control panel.
Control Panel >>Devices and Printers. The default printer should have a green checkmark
Sometimes the printer name causes a conflict for Elements although this factor normally affects HP printers which typically have long names. But it may be worth trying to re-name your printer with a simple name such as Office Printer or My printer.
Go to Control Panel >> Printers & Faxes
Right click the default printer and choose: Printer properties
Then re-name the printer with a short name and click OK.
Thanks but it didn't work for either printer. I think there is an integral
fault with Elements printing!
Make sure that you have the latest drivers for the printers. Yes, even though they are new machines, the drivers may require update. You can check online on the manufacturers' websites.
Thanks for the suggestion. I tried it but it didn't work for me,