1 Reply Latest reply on May 30, 2013 7:07 AM by Peter Spier

    InDesign CS6 crashes on export

    felicitymayrose

      Hello,

       

      I am just new to InDesign, and am using it for an architectural portfolio. I am having problems when I try to export the document as a PDF.

       

      It crashes almost immediately each time I try to export

      I have tried 'trashing' my preferences but the problem still exists. I have tried exporting individual pages, the first two (both do not contain images) work but the others still cause it to crash.  When I try  I am using CS6 on a Mac 10.7.4.

       

       

      Any ideas on what is causing this? Report is below

       

      Many thanks for an advice.

       

       

       

      Process:         Adobe InDesign CS6 [626]

      Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      Identifier:      com.adobe.InDesign

      Version:         8.0.0.370 (8000)

      Code Type:       X86 (Native)

      Parent Process:  launchd [222]

       

       

      Date/Time:       2013-05-30 22:27:25.205 +1000

      OS Version:      Mac OS X 10.7.4 (11E2617)

      Report Version:  9

       

       

      Interval Since Last Report:          4726705 sec

      Crashes Since Last Report:           56

      Per-App Interval Since Last Report:  922083 sec

      Per-App Crashes Since Last Report:   17

      Anonymous UUID:                      9AA9B9BA-2451-4BAA-BFDE-9BEC3C4660D6

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

       

      VM Regions Near 0:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

          __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

       

       

      Application Specific Information:

      objc[626]: garbage collection is OFF

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   ???                                     0xac00a630 _XHNDL_trapback_instruction + 0

      1   ???                                     0xffffffff 0 + 4294967295

       

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib                  0x9493b90a kevent + 10

      1   libdispatch.dylib                       0x962ace10 _dispatch_mgr_invoke + 969

      2   libdispatch.dylib                       0x962ab85f _dispatch_mgr_thread + 53

       

       

      Thread 2:

      0   libsystem_kernel.dylib                  0x9493a83e __psynch_cvwait + 10

      1   libsystem_c.dylib                       0x9b13ae78 _pthread_cond_wait + 914

      2   libsystem_c.dylib                       0x9b13af7b pthread_cond_timedwait_relative_np + 47

      3   com.apple.CoreServices.CarbonCore          0x9004a3a7 TSWaitOnConditionTimedRelative + 178

      4   com.apple.CoreServices.CarbonCore          0x900ac67f MPWaitOnQueue + 200

      5   PMRuntime.dylib                         0x005b9581 SetVSizeBaseline(unsigned long) + 1473

      6   com.apple.CoreServices.CarbonCore          0x900ad5e0 PrivateMPEntryPoint + 68

      7   libsystem_c.dylib                       0x9b136ed9 _pthread_start + 335

      8   libsystem_c.dylib                       0x9b13a6de thread_start + 34

       

       

      Thread 3:

      0   libsystem_kernel.dylib                  0x94938c22 mach_msg_trap + 10

      1   libsystem_kernel.dylib                  0x949381f6 mach_msg + 70

      2   com.apple.CoreServices.CarbonCore          0x900d70ec TS_exception_listener_thread + 90

      3   libsystem_c.dylib                       0x9b136ed9 _pthread_start + 335

      4   libsystem_c.dylib                       0x9b13a6de thread_start + 34