11 Replies Latest reply on Jun 14, 2013 7:11 AM by AIR-Chayah

    RoboHelp 10: Unhandled win32 exception in RoboHTML.exe [9058]

    AIR-Chayah Level 1

      After running into this problem, I looked in the forums and found similar experiences. I'm just posting this for informational purposes.

       

      This only began occurring after upgrading from RoboHelp 9 to RoboHelp 10. Here's what happens:

       

      1. Open project from Version Control.
      2. Open master page.
      3. In table at bottom of page, try to edit the date ("Updated May 30, 2013").
      4. Error message appears: "Adobe RoboHelp 10 has stopped working."
      5. Click Debug.
      6. Visual Studio Just-In-Time Debugger appears with the error message.

       

      When I open the project again, I can edit without any problem. I suspect that it's the mere fact of editing that causes this, although I haven't experimented with editing another topic. I'll try that when I open the project tomorrow.


      I'm also going to try deleting the CPD file, which another poster suggested in 2009.

       

      Carol.