What is the actual file size on disk? If just a few KB, then it may contain only the embedded (thumbnail) preview.
What is the file format? How was it saved? More details are needed.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
The file is 107 kb it's a small file anyway web image at 300px. It is a psd file. I have opened them numerous times and all of a sudden can't open it.
I have PS 4, 5, and 6. none work
Update your video card driver from the GPU maker's website, or turn off OpenGL drawing to avoid the bugs in your video card driver.
Please explain more clearly. I'm unsure how to update a video card and what a GPU or OpenGL.
Sorry, I'm not as techy as I'd like to be
Is this PS 6 or CS6?
GPU is video card. Look in edit/preferences/performance.
CS6 but the file was built in 4. It was recent that I bought CS6 and it doesn't open in either.
CS6 but the file was built in 4…
I'll assume you mean Photoshop CS4…
In post #1 I suggested a link for you to read and give us more information.
Macintosh or Windows? Exact versions of Photoshop CS4 and CS6? You are not working from and to a server across a network, are you?
If there are no privacy concerns, can you post and share the file?
Adobe CS4 file built
processor 2.66 GHz Intel Core i5
memory 8 Gb 1333 Mhz DDR3
error: could not complete the your request because the file is empty
not working from a server or network. Just me.
Do you still have CS4 on system? Can you open it there?
Yes I do and I tried that and doesn't open.
I'll give it one more try: what EXACT version of Photoshop CS4? You should be at 11.0.2.
Early versions had bugs of various kinds,
PS version has to be 11.x.z
sorry, yes 11.0.2.