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where's my flash player gone

Guest
May 30, 2013 May 30, 2013

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Up until about a month ago I had no problems with watching news videos etc, then all of a sudden I couldnt anymore, just got the spinning blue ball when trying to view. So I uninstalled whatever version of adobe flash was installed and reinstalled the new v11. I have windows7 and firefox and use an Acer touchscreen computer. It tells me I have successfully installed it, it is there as a plugin in my add/remove files, but there is no where else where I can go to it, even in the registry files. There is no shortcut file on my desktop which is where I sent it to so I could see if it would be there. Its like its an empty program?? Adobe reader is there, in my add/remove, in my files and on my desktop. Please help as even with my knowledge I am at a loss.

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LEGEND ,
May 30, 2013 May 30, 2013

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I am not sure what you are asking; Flash Player is a browser add-on (plugin), not an executable program.

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Guest
May 31, 2013 May 31, 2013

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I understand that, but why doesnt it work!!

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LEGEND ,
May 31, 2013 May 31, 2013

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What browser do you use?

Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

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Guest
May 31, 2013 May 31, 2013

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I user Firefox. Yes I can see the animation.......hence why I am confused

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LEGEND ,
May 31, 2013 May 31, 2013

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This means Flash Player is installed and working normally.  I don't know why you cannot see videos; can you post a link to such a video?

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