Import Contact (advanced) password update

Hi Sivagyana, we have responded to your original ticket. Sorry about the delay! I'll add my reply to this thread as well for other users with a similar query and/or in order to add their inputs with a different approach they might be following to achieve this.

You would not be able to see the password as plain text due to security reasons as passwords are stored in encrypted format in the database.

However, after an advanced import of CRM users, the password would remain intact/untouched if you leave the Password field empty/blank during import. Check out this document here - http://forums.adobe.com/docs/DOC-1773#main_Contact_Import_-_Advanced.

However, please note that this does not apply to most other fields which means leaving Firstname blank (for eg.) on an import, it would overwrite the field with an empty value. So you would lose data in this case which cannot be recovered!

What you must do in order to successfully accomplish this is detailed in the following article that talks about generating a custom report with the required fields to save the data first (that would also act as a backup), then edit the exported report to match the Import Template format - http://kb.worldsecuresystems.com/212/bc_2123.html.

Maintaining backups is strongly recommended before any import operation.

Thanks,

Vinayak