4 Replies Latest reply: Jun 4, 2013 10:18 AM by Curt Y RSS

    update fail jun

    upd8te

      Adobe Photoshop 13.0.5

      Installation failed. Error Code: U44M2P7

        • 1. Re: update fail jun
          Noel Carboni Community Member

          Have you modified your existing installation on disk?  Downloaded components yourself or removed/moved components from the location in which Adobe put them?  There were, for example, some quick fixes made available for extension panels as I recall that would have replaced components the installer would expect to see.

           

          In the past, others have had this error and reported that an uninstallation of Photoshop, followed by a fresh installation and immediate update, have worked to overcome the problem.

           

          -Noel

          • 2. Re: update fail jun
            Curt Y Community Member

            Just a test to see in post by Noel made an hour ago shows up when I hit reply.

             

            Edit.  Yes it did.

            • 3. Re: update fail jun
              Noel Carboni Community Member

              Curt, I couldn't see your reply.  So on a hunch I changed the server name from forums.adobe.com to support.muse.adobe.com (something I only just discovered this morning by accident), and it shows up.

               

              Maybe that's a more direct server address with which to access the forums?  Honestly I don't know what it is.  I've asked what the difference is over in the forum comments section.

               

              -Noel

              • 4. Re: update fail jun
                Curt Y Community Member

                Noel, Forums having trouble in last few days with responses not showing up.  Seems to be particually prevalent today.  See this post. http://forums.adobe.com/thread/1225369?tstart=0

                 

                Lost PSD file http://forums.adobe.com/thread/1225385?tstart=0 is a current example.  Chris's response not seen.