I have apparently exceed the maximum allowable devices associated to my Adobe ID. I have tried the web chat and the call center and they were no help. I need to have all devices deauthorized so I can re-authorize the ones I am currently using. Does anyone know how to do this or where to go or who to contact who actually knows how to do this?
I guess by the web chat you mean Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html ?
Most other people who have tried them had success, though I have seen comments similat to yours before as well.
I guess that some of the staff aren't properly trained to read the correct bit of script about deauthorizing.
I suggest you try them again, and hope you get a differeent person at the other end.