I signed up for a free AdobeForms account 6 months ago. In that time I created a really detailed form. I am still able to access the account and the form to this day without any problems. However I now want to upgrade my account so I can do more with the form I created with the free account.
What will happen to my existing form when I upgrade my AdobeForms account to paid subscription? I am assuming it would just remain in my account. However when my secretary called to order the full subscription, the sales rep suggested that the existing form created via the trial would be wiped-out upon upgrading the account.
Is this true/accurate? I do not want to lose the form I have already perfected when upgrading.
Thank you for any info!!
You won't lose your form. Just make sure you buy using the same Adobe ID. Your form is associated with that.
Thanks! Ok... well we're going to order the full subscription now, I made a PDF backup of the web form in case, but really looking forward to not losing the designed form.
Ok, ordered the subscription and my original form remained as you indicated. Case closed!