3 Replies Latest reply: Jun 5, 2013 10:36 AM by Eman Fu

Defective Paypal redirect

IBGuardian007 Jun 4, 2013 3:55 PM

I just added a fourth application fto my account and registered the application with PayPal, when I test the form, intead of sending me to paypal, it

sends me a confirmation then redirects me back to my site. Whats happening here? How come the order is not sent to paypal for processing?

1. Re: Defective Paypal redirect

Eman Fu Jun 4, 2013 9:19 PM (in response to IBGuardian007)

Hi,

It's most likely that when you check out the form, the choices you made on the form have zero balance. In that case, we don't bother bringing the user to PayPal since there is nothing to pay for.

Please double check what choice tou have made on the form, and make sure those choices do have corresponding purchase fields defined. If you are sure you have defined your purchase fields correctly and you do choose the choices that cost money, but you are not brought to PayPal when you check out, please share your form to me emanfu@adobe.com by following the instruction here: http://forums.adobe.com/docs/DOC-2462, and let me know what choices you selected on the form so that I can try to reproduce the problem you saw.

Thanks,

Eman Fu
Senior Computer Scientist
Adobe Systems Incorporated
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2. Re: Defective Paypal redirect

IBGuardian007 Jun 4, 2013 9:21 PM (in response to Eman Fu)

You are right Eman,

I found the mistake later on. Thank you so much...

Ivan
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3. Re: Defective Paypal redirect

Eman Fu Jun 5, 2013 10:36 AM (in response to IBGuardian007)

Glad to know your problem is solved.

Eman Fu
Senior Computer Scientist
Adobe Systems Incorporated
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