4 Replies Latest reply on Jun 6, 2013 11:27 AM by Jeff_Coatsworth

    RoboHelp keeps erasing my PDF link info

    Douglas_Campbell Level 1

      I am using RH10. I inherited a help system that uses hyperlinks to link to a PDF contained in a directory within RoboHelp. I need to add a new link, so I decided to copy the formatting of existing hyperlinks, which specify a specific page in the PDF, as follows:

       

      ../pdf/my_teamcenter.pdf#page=296

       

      Every time I do this and save the hyperlink, it truncates the link name, and excludes the page number information, as follows:

       

      ../pdf/my_teamcenter.pdf

       

      Why does RoboHelp keep removing this information? All of the other existing links are formatted as such and work correctly?

       

      Thanks,

       

      Douglas