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"Do not finalize my PayPal transactions" settings

Explorer ,
Jun 05, 2013 Jun 05, 2013

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Hi,

I am having an issue with the "Do not finalize my PayPal transactions." box for Paypal transactions.

Even though I have this box checked, transactions are still completeing within Paypal, when they should not be.

The set-up from the Business Catalyst end seems very simple. Account email address, PDT token and box checked. That's all there is to it.

Therefore, it seems there must be a setting within Paypal to stop these transactions from completeing. Does any one know what needs to be done from within the account so this "Do not finalize my PayPal transactions." setting actually takes effect?

I've tried speaking to Paypal but they said "To being using authorisation and capture for Website Payment Standard, you would need to add the code "paymentaction=authorization" to your button"

However, there is no button, it's all within the BC system. Therefore, how do you actually set up "Do not finalize my PayPal transactions."?

Richard

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Adobe Employee ,
Jun 05, 2013 Jun 05, 2013

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Hi Richard,

I've checked your site and I recommend the following. 

  1. Create a 1 cent test product
  2. "Retick" the do not finalize option in BC (I'm seeing it unticked at the moment). 
  3. Conduct a 1cent test purchase under the live gateway (not the test/sandbox version)

If you are still seeing the transaction processing on Paypal's end please reach out to our direct support once again.  They might need your credentials to verify your PayPal settings because this would typically be setting that needs to be adjust on PayPal's end. 

Kind regards,

-Sidney

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Community Beginner ,
Nov 18, 2015 Nov 18, 2015

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Hello - I would like to know if there is an authorize or capture option in BC? I am using Payflow, PayPal Pro and or Standard.

Thank you

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