It sounds like the File association is a bit messed up for InDesign file.
Could you please let us know the operating system you are working ?
Also, what happen when you open the files from within Indesign ? (Opening InDesign and then File>open)
Yes, os is windows 7
Some older files will open. I recently upgraded to cs6 and uninstalled my cs5 because every time I would open indesign it would open in the old version first.
I also neglected to mention that this seems to only be happening to files that I have uploaded to my google drive, work on the project on my home computer and uploaded again to download on my work computer
I recently upgraded to cs6 and uninstalled my cs5 because every time I would open indesign it would open in the old version first.
Uninstalling older versions AFTER installing new ones is problem for ID. It removes some of the common files and casues exactly this sort of problem. You should reinstall ID.
We cannot locate the cs5 indesign license. Will uninstalling cs6 and re-installing again correct the problem?
Sorry, just come across this. Rinstalling CS6 should correct the problems cause by uninstalling CS5 after you installed CS6 the first time.
I reinstalled cs6 but nothing changed then I found the cs5 license key and reinstalled that also. Now some icons look like explorer icons and some are still the white indd icons. I am able to work in these file just not able to package them off to the printer.
If you are going to install multiple versions you should install in chronological order, and if you want uninstall old versions that should be done before installing new ones. Sounds like once again the icon handler dll file is damaged. Since it sounds like just reinstalling CS6 did not work the first time, I'd uninstall both CS5 and CS6 and then run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) before you try to reinstall. I'd also run MSconfig to turn off unnecessary startup programs and services just before you do the reinstall (How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista). You can run MSconfig again after to restore normal startup.