1 Reply Latest reply: Jun 6, 2013 3:07 AM by Abhijit Kr. RSS

    Install Acrobat XI Pro with volume license

    Axel_R_MD

      Hello,

      we have bought Acrobat XI Pro (volume license account for 5 user).

      The software was installed 5 times , but after the trial period, they could not be activated.

      The adobe support said, we must use Adobe Application Manager Enterprise Edition. See Case #0210629850

      We have downloaded ApplicationManagerEnterprise_3_1_all.exe and have it installed.

      When running the program, there was an error. "There could be no valid installer found."

      In German "Es konnte kein gueltiges Installationsprogramm gefunden werden."

      We use as installer "AcrobatPro_11_Web_WWMUI.exe", as it was provided to us from the download site.

      We use also a original adobe installer-CD "Adobe Acrobat XI Pro". The same error.

      Please advise.

      Thanks