2 Replies Latest reply on Jun 7, 2013 7:15 AM by cdad08

    Fatal error and SWF files

    cdad08 Level 1

      We have an old CD-ROM project we are updating to Director 12 from MX2004 containing SWF files that link to external FLV files.  We have had repeated fatal errors when trying to do the following at varying times:

       

      - Trying to add two new SWFs to the cast

      - If they make it to the cast, trying to click on them in the cast window to check options

      - If they survive living in the cast for more than a few moments, dragging them to the stage

      - If they survive getting to the stage, attempting to adjust its keyframes

       

      What could be causing repeated Fatal Errors like this for a very standard file type Director has had no problem with until now...  Highly frustrating. 

       

       

      Thanks in advance for any help you can give.

        • 1. Re: Fatal error and SWF files
          Sean_Wilson Adobe Community Professional

          Are your errors specific to the 2 Flash files you mentioned, or do all/any SWF files exhibit the same issue?

           

          Is it the Director file? Can you import these 2 SWFs into a new/different Director file?

          • 2. Re: Fatal error and SWF files
            cdad08 Level 1

            Thank you for your reply!   After some further testing last night we had a few breakthroughs. 

             

            The behavior of the SWFs in general was fascinating, the other flash files originally in the project were fine until we brought in these two new ones.  So we took a look at the new SWFs themselves to see if something weird was going on.  The new files were made originally in Flash CS5, but we also tried them in CS4 to see if that would help.  No dice.

             

            Bringing them into an empty Director 12 project caused an instant fatal crash as well.

             

            We also tested in Director 11.5 both in a populated project and an empty one.  Same fatal error.

             

            We also tried Flash CS6 and tried remaking the SWFs in that version, thinking that might play nicer with Director 12.  Same problem. 

             

            Finally, we took a closer look at the Flash Player publish settings for the SWFs themselves.  They would default to Flash Player 9.  We tried moving the setting back to Flash Player 8 and republished.

            Importing SWFs back into Director was at last successful and functioned normally.  We also tested this with SWFs made from CS6 and CS5, both worked as long as we put the publish player back to 8.  We have tested this in Director 12 and 11.5, the SWFs seem to behave now, but we will continue to test to make sure and I will follow up if anything further develops. 

             

            I hope this was helpful to anybody else experiencing this strangeness, it feels like a weird glitch for sure.