1 Reply Latest reply on Jun 7, 2013 12:07 AM by Silkrooster

    Upgrade Error

    Rowdy3112

      I have attempted the latest update for PhotoShop CS6 twice using the Adobe Application Manager and twice it has failed with the error log - U44M1I216.

       

      PS Upgrade was Adobe Photoshop 13.0.1.2

       

      Does anybody have clue why and how to get around it?

       

      Dave B.

       

      Message was edited by: Rowdy3112

        • 1. Re: Upgrade Error
          Silkrooster Adobe Community Professional & MVP

          Access the update via the website.

          I beleive there is an issue with the manager, As lightroom is reporting an upgrade and the manager does not. In fact the manager says I have the latest version number when it really was 1 version behind. So I think the manager is not communicating with the server. Probably has to do with the next full version coming out soon. My guess is they are working on the server and the manager.