2 Replies Latest reply on Jun 9, 2013 12:45 PM by Willam van Weelden

    Feedback Form

    Alchemex Level 1

      I am running Robohelp 10 and producing Multiscreen HTML 5 output as well as .chm.  I am not a web developer but would like to add a topic which allows users to give feedback about the help file. Does anyone have sample HTML code I can use?

       

      I used the code from a previous forum post to add a link at the bottom of each page (see below) but would like a separate form where I can ask specific questions and encourage more feedback.

       

      <!-- .js file code starts here-->

      //alert("made it into script");

      // Get just the page name

      var str = location.href.toString();

      //var arr = str.split("::/");

      var htm_page = str;

      //

      var mailSubject = 'Sage Intelligence Reporting Help File Feedback - ' + htm_page;

      var mailBody = '[Type your comments here] \n\n\n\nMy comments apply to this page: ' + location.href;

      var mailDisplay = 'Send Feedback on this Topic';

      document.write('<a href="#">Back to Top</a> | <a href="mailto:<me@mycompany.com>' + '?subject=' + escape(mailSubject) + '&body=' + escape(mailBody) + '">' + mailDisplay + '</a>');

      <!-- .js file code ends here-->

        • 1. Re: Feedback Form
          Jeff_Coatsworth Adobe Community Professional & MVP

          You might want to get in touch with Willam van Weelden (wvanweelden.eu) about doing this.

          • 2. Re: Feedback Form
            Willam van Weelden Adobe Community Professional & MVP

            What do you want the form to do? You can create a separate topic and create a form using RoboHelp. By default the form will simply use the client’s email to send the results to you. (And may inform the user of that with a dialog before sending.)

             

             

             

            IF you want a form that submits the results from the server (the user doesn’t have to do anything in this case), you will need a server side script to process the form and send the results.

             

             

             

            Greet,

             

             

             

            Willam