6 Replies Latest reply: Jul 15, 2013 1:43 PM by Mena100 RSS

    How do a share Webdvd file with a client?

    Mena100

      Hello,

       

      I have created a flash webdvd version of my encore dvd that I would like to share with my client.

       

      Encore creates a 'folder' which when you open it and click on the 'Index' file it opens the webdvd up in your web browser IE Chrome etc and plays fine.

       

      However when I try sharing the 'folder' on Google drive, dropbox etc the recipient can download the 'folder' but when they open up the folder and click on the index file the web browser opens up but there is nothing there, no webdvd.  I have tested this on my own machine and the same happens.  No pop up/blocks come up either.

       

      Can anyone tell me what I am doing wrong?  How do others share webdvds with their clients?

       

      Any advice gratefully received!

       

      Thanks,

      Meena 

        • 1. Re: How do a share Webdvd file with a client?
          Stan Jones CommunityMVP

          Normally, you are uploading and playing from the web.  That is the simplest method.

           

          So I assume you are asking how they can get all the files to upload to their websites or to play locally.

           

          Sometimes the file transfer may be fine, but local settings prevent proper playback.

           

          I wonder here if up/download web magic is modifying any of the files or folder structure. You can have the client send a screenshot of the folder contents they end up with.

           

          If that is an issue, you might try zipping the contents so the web transfer won't modify anything.

          • 2. Re: How do a share Webdvd file with a client?
            Mena100 Community Member

            Hello Stan,

             

            Thank you for your response :-)

             

            Yes I wanted to transfer the folder electronically so that they could upload to their website.  I did try zipping etc and that didn't work.  I think the easiest way will be to copy the 'folder' onto a disk or usb stick and give that to them.

             

            When you refer to 'Normally you are uploading and playing from the web' - are you uploading to utube? or say your own website?

             

            Cheers

            Meena

            • 3. Re: How do a share Webdvd file with a client?
              Stan Jones CommunityMVP

              To my own website, building in Encore to the "non-steaming" type.

               

              Part of the problem is that you have to get the server info correct, and the upload may result in modification of files. We have also seen situations where the server mime settings needed fixing.

               

              How big is the zipped file? I could try it.

              • 4. Re: How do a share Webdvd file with a client?
                Mena100 Community Member

                Hello,

                 

                Thanks for your help :-)

                 

                It was a very large file in the end so I ended up sending the client the webdvd on a disk. 

                 

                I set the settings to .swf FLV (at the bottom where it says Flash Video File (Keep With Flash SWF was ticked).  This produced a webdvd (contained the various folders/files etc) which when I clicked on the 'Index' file opened up in the web browser working all ok.  Will the client be able to use the webdvd from the disk to embed/upload to their website or is there another version of the webdvd I should send?

                 

                Is there any instructions available anywhere that I could refer them to in case they experience problems and also to help myself better understand the process?

                 

                Thank you!

                • 5. Re: How do a share Webdvd file with a client?
                  Stan Jones CommunityMVP

                  That version should  be okay. No instructions beyond what is in help.

                  • 6. Re: How do a share Webdvd file with a client?
                    Mena100 Community Member

                    Thank you :-)