Hello, we've received feedback from our users that the form they are trying to submit has timed out. Upon clicking the form link and filling out pat of a form, some of our users will get interrupted for long periods of time and have to come back to finish the form and then click submit. We're being informed by more than one user that the system is timing them out.
Is there a time limit to complete a form? And to confirm there is no way to save the form and allow the user to go back to edit, is there??
Thank you for your assistance!
Sorry for the inconveniences.
Can you please provide the form url and approximate time of the errors so we can investigate more. We experienced unusually high load yesterday so it's possible related to these intermittent issues. It should be fixed now.
We don't have a time limit for the form completion. And currently don't support saving the form before submit (something we plan to add in the future releases).