1 Reply Latest reply on Jun 8, 2013 9:47 AM by Devendra Kumar

    installation flash player


      am trying to install flashplayer but it said to close ppap   wat is dat? pls help. tq.

        • 1. Re: installation flash player
          Devendra Kumar Adobe Employee

          It is required to stop the process ppap.exe before installing adobe flash player, Please follow the steps mentioned below.

          Step 1: Right click on your taskbar and then select Start Task Manager. (Or open it by holding and pressing CTRL + ALT + DEL keys)

          Step 2: Go to the Process tab.

          Step 3: Find and select PPAP.exe from the list of processes.

          Step 4: While it’s highlighted, click on End Process button. Press End Process again when it asks for confirmation.

          That’s it! The process has been stopped.

          Now you can install adobe flash player.