.prel is a project file, not a video file... what kind of video file are you trying to edit?
Some reading that may help
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Right. I have .mp4s assembled in the project. I need premiere elements to view the project and ultimately use it to convert the .prel to a new format. The problem is that the program won't even start up and I was wondering if anyone had any insight
Also, it crashes every time at "Loading importerquicktime" I updated quicktime and that makes no difference; it crashes in the same spot
Premiere Elements 11 Windows 7 (assumed 64 bit system)
Are you or the program setting for the project preset? Whoever is doing it, verify the project settings via Edit Menu/Project Settings/General. The project preset should match the properties of your source media.
What are the properties of what you are putting on the Timeline? You mentioned files with a .mp4 file extension. What is the video and audio compression, frame rate, duration among other things?
1. You say that you have the latest version of QuickTime installed. Correct?
2. Are you running the program from a User Account with Administrative Priviledges? And/or have you right clicked the program's desktop icon and selected Run As Administrator?
Among the other considerations, this is what I would like you to do first, that is, delete the Adobe Premiere Elements Prefs file. The path to it in Windows 7 64 bit is:
Local Disk C
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives On.
When you did the download and/or installation of Premiere Elements 11, did you do so with antivirus and firewalls Off?
We will be watching for your results.
Add On..if the above does not work, we may have to consider a complete and clean deactivate, uninstall, reinstall of Premiere Elements 11 as well as an uninstall/reinstall for QuickTime. Do you have an Premiere Elements 11 installation disc or installation files if it comes to this?