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1. Re: Photoshop wont download
John Waller Jun 9, 2013 4:30 PM (in response to ageless1)Have you tried running the CS Cleaner Tool?
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2. Re: Photoshop wont download
ageless1 Jun 9, 2013 4:37 PM (in response to John Waller)Thanks John,
I did run the cleaner when trying to sort out my CR problem but havent tried it for this current issue. I'll give it a whirl and see what happens.
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3. Re: Photoshop wont download
ageless1 Jun 9, 2013 4:56 PM (in response to ageless1)That seems to have cured that problem, photoshop is at least downloading now. Let's hope a new install cures my CR problems. Thanks.
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4. Re: Photoshop wont download
Curt Y Jun 9, 2013 5:19 PM (in response to ageless1)ageless1 wrote:
I uninstalled the program from the control panel then went and removed every photoshop fie from the system registry.
This can result in problems, as it is unlikey you will find all Photoshop files. Good thing you are running the Script Cleaner.
Camera Raw is a plug in so will probably not be affect by this operation. But will see how it goes.
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5. Re: Photoshop wont download
ageless1 Jun 9, 2013 5:38 PM (in response to Curt Y)Yep, you're right. It did nothing to cure my CR problem. Back to square one.
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6. Re: Photoshop wont download
Curt Y Jun 9, 2013 6:01 PM (in response to ageless1)Camera raw problems are usually 1 of 3 issues. You have incorrect ACR file, you have ACR file in wrong folder, or you have more than one ACR file in folder.
What does it do or not do? Supply PS version and ACR version (help/about plugin/camera raw)



