18 Replies Latest reply on Jun 23, 2014 7:17 PM by A.T. Romano

    Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....

    JerryK713

      When I start up a new project in Premiere Elements 9, the only thing that comes up is the gray screen.  When I try to open any existing project, I get the following message:

       

      "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

      I have tried all of the suggestions on this website and still, nothing works.  Any help or suggestions would be greatly appreciated.

       

      Thanks!