1 Reply Latest reply on Jun 11, 2013 10:30 AM by OldBob1957

    Customer Support Unavailable

    Hudechrome Level 2

      I never thought I would be joining the legions of dissappointed and/P/Oed customers, but here I am.

       

      As of yesterday, I have repeatedly attempted to contact Customer Service. Chat is unavailable. Phone calls will be returned, they say, for instance: "Between 48 minutes and one hour 4 minutes from now" (Notice the lame attempt at resolution!).

       

      BS!

       

      I am now waiting on my third attempt since yesterday. I have little hope of connection. E-mail? Where?

       

      This is totally bizzare!

       

      And scary. I may well simply buy CS6 and be done with the whole mess.