5 Replies Latest reply on Jun 12, 2013 7:18 PM by Ben M

    formmail results layout

    gogreenstrong
    gogreenstrong Jun 11, 2013 2:13 PM

      I want to have a visitor fill out a web form and then the results emailed to me. I have found plenty of scripts that will do this but when I look at the email the results line up like this:

       

           First Name: Jim

           Last Name: Smith

           Phone: (555) 555-4738

           Email: someone@gmail.com

           Address:

           City:

           State:

           Zip:

           Voltage: 120

           Height: 25'

           Current Type: HID

           Current Wattage: 400

           After Type: LED

           After Wattage: 100

           Hours: 12

           Notes: none

           Voltage: 120

           Height: 15'

           Current Type: HID

           Current Wattage: 250

           After Type: LED

           After Wattage: 85

           Hours: 12

           Notes: none

           Voltage: 120

           Height: 25'

           Current Type: HID

           Current Wattage:175

           After Type: LED

           After Wattage: 62

           Hours: 12

           Notes: none

       

       

      This is very confusing since there are multiple fields that are the same. The emailed form results should appear in the same layout as the webform like this:

       

          

         Voltage: 120         Height:  25'        Current Type: HID         Current Wattage: 400         After Type: LED         After Wattage: 100       Hours: 12         Notes: none

         Voltage: 120         Height:  15'        Current Type: HID         Current Wattage: 250         After Type: LED         After Wattage: 85         Hours: 12         Notes: none

         Voltage: 120         Height:  10'        Current Type: HID         Current Wattage: 175         After Type: LED         After Wattage: 62         Hours: 12         Notes: none

         Voltage: 120         Height:  25'        Current Type: HID         Current Wattage: 400         After Type: LED         After Wattage: 100       Hours: 12         Notes: none

       

      Can anyone help me solve this problem? I'm going to use it with my 3dCart website which is .asp.

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        • 1. Re: formmail results layout
          Ben M Adobe Community Professional
          Ben M Jun 11, 2013 3:25 PM (in response to gogreenstrong)

          I'm not sure of the file structure of your system so you may have to go to the manufacturer for that information.  But the HTML for the email should be contained in a file somewhere and you just change the line breaks or paragraphs to an HTML table with the values in it.  There is also the possibility the version you are looking at is text-only and you may need to enable the HTML version within the application and maybe they have an editor within the program to allow you to do this.

          • 2. Re: formmail results layout
            gogreenstrong Level 1
            gogreenstrong Jun 11, 2013 5:19 PM (in response to Ben M)

            Thank you for replying SnakeEyez02. I thought that the handler page would be where to assign these but I can't seem to understand where a <table></table> tag would go. Here is the form code that I have:

             

             

            <form name="form" action="aspsendmail.asp" method="post">
            <table width="100%" border="1">
              <tr>
                <td><label class="description" for="Form_Name">Name </label>
            <div>
            <input id="Form_Name" name="Form_Name" class="element text large" type="text" maxlength="255" value=""/>
            </div></td>
                <td><label class="description" for="Form_Email">Email </label>
            <div>
            <input id="Form_Email" name="Form_Email" class="element text medium" type="text" maxlength="255" value=""/>
            </div></td>
                <td><label class="description" for="Form_Phone">Phone </label><br>
            <span>
            <input id="Form_Phone" name="Form_Phone" class="element text medium" maxlength="12" value="" type="text">
            <label for="Form_Phone"></label></span></td>
              </tr>
              <tr>
                <td><label class="description" for="Form_Order">Order # (optional) </label>
            <div>
            <input id="Form_Order" name="Form_Order" class="element text small" type="text" maxlength="255" value=""/>
            </div></td>
                <td><label class="description" for="Form_Message">What's wrong? </label>
            <div>
            <textarea id="Form_Message" name="Form_Message" class="element textarea large"></textarea>
            </div></td>
                <td> </td>
              </tr>
            </table>

            <small>Please detail the issue you're having with the store</small><br><br>

            <input type="hidden" value="YOUR_EMAIL@ADDRESS.NET" name="_recipients">
            <input type="hidden" value="Customer Service Inquiry " name="_subject">
            <input type="hidden" value="YOUR_THANKYOU_PAGE.html" name="_redirect">

            <input id="saveForm" class="button_text" type="submit" name="submit" value="Submit" />
            </form>

             

             

            Hopefully this will help.

            • 3. Re: formmail results layout
              Ben M Adobe Community Professional
              Ben M Jun 11, 2013 7:12 PM (in response to gogreenstrong)

              That's not the form processing code though.  The form processing code is buried somewhere in the script.  You will first have to look at aspsendmail.asp that they gave you.  I would highly recommend that you reach out to them as someone from the script vendor will be able to point you to the right file faster than people on the forums who would have to go file-by-file with you to find the answer.

              1 person found this helpful
              • 4. Re: formmail results layout
                gogreenstrong Level 1
                gogreenstrong Jun 12, 2013 5:05 PM (in response to Ben M)

                I don't have access to their aspsendmail.asp file thats why I'm trying to create my own. The support doesn't support development that is an extra overpriced cost.

                • 5. Re: formmail results layout
                  Ben M Adobe Community Professional
                  Ben M Jun 12, 2013 7:18 PM (in response to gogreenstrong)

                  They have an area to edit templates like I thought.  This is from their KB:

                   

                  https://support.3dcart.com/Knowledgebase/Article/View/6/1/how-can-i-modify-the-emails-that -my-store-sends-to-my-clients

                   

                  They also talk about a more advanced integration with Mandrill which probably gives more flexibility although a lot more programming is involved:

                   

                  https://support.3dcart.com/Knowledgebase/Article/View/514/1/how-do-i-integrate-my-store-wi th-mandrill

                   

                  I can't imagine they lock you into their own templates with these features.  It has to be buried somewhere within that application.  If not, I would evaluate them and see if they are really what you want or whether there are other competitors worth trying.