0 Replies Latest reply: Jun 11, 2013 9:28 PM by mattrsullivan RSS

    Maintenance Contracts

    mattrsullivan CommunityMVP

      I have a maintenance contract for another 12 months for the applications in Adobe Master Collection. Will I receive the updates I've contracted for?

       

      UPDATE: I just found the following message from Adobe related to EDU customers with maintenance (upgrade) contracts:

       

      On May 6, we announced the next generation creative applications called Creative Cloud desktop applications, or CC apps. The new CC apps are an integral part of Creative Cloud and have been reinvented to support a more intuitive, connected way of creating. We also announced that new creative software innovation will be delivered exclusively to Creative Cloud members.
      Because we appreciate your business, we're pleased to offer you 18 months of many of our CC apps at no cost for each licensed product you own that is covered by Upgrade Plan as of May 1, 2013*. Our records show that you have purchased Upgrade Plan for the following licenses, and that your coverage is active as of May 1, 2013:

       

      This is (relatively) good news for me, and I hope it also helps others in the same situation.

       

      -Matt

       

      Message was edited by: mattrsullivan