This seems to be an issue with the licence but I have licences for all 3 versions (CS3,CS5 & CS6 and they do appear on Adobe's records for me). I had uninstalled and reinstalled CS5 a while back.
Please can you advise, which version of Photoshop should I be uninstalling now? All 3 appear in my programme listing (although CS6 won't launch).
BTW, I was able to download CS6 sucessfully to my laptop
I have tried to Uninstall - but that was unsucessful.
I have run the Cretive Suite Cleaner Tool (twice) but this does not have the desired effect either as I can still see CS6 in my Programme List.
I have spent ages at my PC and think my problem was when I downloaded and ran the new software, I had the previous version open and running in the background.
I was not able to uninstall using Windows uninstall command but I have done the clean up again and re-launched the software. Seems I didn't get to the end of the previous install as this time all went well and I now have a working programme (fingers crossed)
Thanks for your help