Please send me your the email address associated with your account and I'll see if I can help.
Thank you. I want back into my account & changed the email back to my .edu one & then all my themes came back.
The email I have the account as right now & has all my themes is firstname.lastname@example.org
The email I had changed it to & realized my themes were gone was Alice@AliceGraphix.com
Should I change it to the new email so you can work on the account?
I'm also having this issue. I just updated my email to a different one, and all My Themes are gone.
Jaminroe- please send me your username details and I will correct the problem.