2 Replies Latest reply on Jun 13, 2013 8:09 AM by cenitaljohnson

    Can't download. User name and password rejected

    cenitaljohnson

      I am able to log into my account.  But when I actually attempt to download software, the popup box already has my user name.  Its rejecting it.  I'm not sure if the password is the problem or user name.  (password works for logging into account)