1 Reply Latest reply: Jun 14, 2013 3:37 AM by Varinder.Saini RSS

    Problems with editing/opening PDF's in Acrobat X

    ctinia_designs

      We have 2 situations going on with Acrobat X:

       

      1.  We are scanning drawings on a Xerox Wide Format scanner to PDF's.  When I open them in Acrobat 8 Pro I can rotate and edit them.  When my boss opens them in Acrobat X the same file opens as a PDF/A and he can't do anything with them.  Any thoughts on how we can change this?

       

      2.  When my boss get's PDF attachements in his email he is not able to open them, he has to email them to me so I can open them in Acrobat 8 Pro.

       

      We were considering upgrading the whole office to the latest version of Acrobat but until we can get these 2 basic items solved it won't happen.  Any help is appriciated.

       

      We are running Macs with OS X verison 10.8.4

       

      Thanks

      Christinia

        • 1. Re: Problems with editing/opening PDF's in Acrobat X
          Varinder.Saini Adobe Employee

          Hi Christina,

           

          For first issue, you are scanning your PDFs as PDF/A i.e why Acrobat 10 cannot edit them. (Acrobat 8 could edit PDF/A, this feature not to enable editing on PDF/A files were added in later versions). Now you can:

           

          1. Either turnoff the checkbox to create PDF/A while scanning as shown in image below: You need to click on "PDF Output Options"  button on the scan dialog to access this and other options.

          PDFA.jpg

          or

          2. When you open PDF/A in Acrobat X, you will get a blue message bar at the top, saying that "This file has been opened read only" along with the button "Enable Editing". You can click on "Enable Editing" to modify the pdf. See image below:

          enable.jpg

           

          This should take care of the first issue.

           

          Regarding the second issue of PDF attachments, I am not sure what could be the problem. It may be an OS issue related to file association. You can try associating the pdf files to Acrobat. To do this, Right Click on any pdf file and click "Get Info", then under "Open With" panel, select Acrobat and click on "Change All". See image below:

          Getinfo.png

          Thanks,

          Varinder