3 Replies Latest reply on Jun 14, 2013 9:53 AM by cjacs987654

    Missing renderer message after updating

    cjacs987654 Level 1

      HI

       

      I have just updated premier with Adobe Application Manager today, checked 'updates' afterwards and confirmed all is up to date.

       

      But now when I run the app I get a message entitled 'Missing Renderer' and it says the last time the project was open mercury was available that the mercury system is not available now and software only will be used- or words to that effect

       

      It always was available. I re-checked the supported cards text file and my card is there. Geforce GTX 260

       

      In about box, my version is 6.0.3 (001 MC264587)

       

      I am on windows 8 ultimate

       

      Help!

       

       

       

      Chris