1 Reply Latest reply: Jun 14, 2013 4:35 PM by Scott V RSS

    Missing photos

    maymay4 Community Member
    maymay4 Jun 14, 2013 3:27 AM

      I have and archived THOUSANDS of pictures in Photoshop but when I opened Revel, there are ONLY 90 pictures!!!!!!!!!!!!!!!!  Where are all my other pictures?????????????????????????????

        • 1. Re: Missing photos
          Scott V EmployeeAdmins
          Scott V Jun 14, 2013 4:35 PM (in response to maymay4)

          Hello Kay

          I looked up your account information as I did only see that a total of 126 images were transferred over to Revel. It appears that you might still have other media files that are not jpg images stored in your Photoshop.com account. If you have not downloaded those I would suggest doing so before June 18, 2013

          Please do the following to download your media files from your account.

          1. Install the Adobe Air application http://get.adobe.com/air/

          2. Click on this link to install the Adobe Media Down loader

          http://www.photoshop.com/misc/membership-faq#downloader

          Could you be seeing all of the thousand of images stored on your computer or your Photoshop Elememts Organizer? If so then that is why you would not see them in Revel. You can upload your photos to Revel from your hard drive.

          "How do I upload photos to Revel"  http://forums.adobe.com/message/5114160#5114160

          Let me know if you have any other questions

          Scott