1 2 Previous Next 66 Replies Latest reply: Jun 25, 2013 11:19 AM by A.T. Romano RSS

    Still Image Default

    xrayibm Community Member

      I keep changing my still image default to 120 because I want each still duration to be 4 seconds- but after every photo I add to the timeline it defaults back to 150 (or 5 seconds per still).  I don't want to have to change each one every time I add it- can someone please tell me what I am doing wrong?  Thanks so much!

        • 1. Re: Still Image Default
          the_wine_snob Community Member

          Welcome to the forum.

           

          The only time that I have read of such behavior was when the user did not have full, Administrator rights, so that Premiere could not write those Edit>Preferences>General>Still Image Duration, as needed. Are you running as an Administrator?

           

          Good luck,

           

          Hunt

          • 2. Re: Still Image Default
            A.T. Romano Community Member

            xrayibm

             

            By the way, what version of Premiere Elements are you using and on what computer operating system is it running?

             

            I have an entirely different take on your problem.

             

            Are you making the still image duration in Edit Menu/Preferences/General? I suspect you are.

             

            WHEN are you doing that BEFORE or AFTER you have imported your stills into the project with Add Media. I suspect that you are importing your photos while the default 150 frames (5 second) still image duration is still in effect. Then you go to Edit Menu/Preferences/General and take your still image duration to 120 frames (4 seconds).

             

            That new 4 seconds is only applicable to what you import into the project AFTER you make that set. If so, the answer is to set the still image duration that you want in preferences and then import the photos.

             

            The scenario that I have suggested fits, but let us see if it really targets the real issue.

             

            Thanks.

             

            ATR

            • 3. Re: Still Image Default
              the_wine_snob Community Member

              ATR,

               

              Your take on the issue could well explain the case of the Preferences>General>Still Image Duration not "taking." If the Still Images have already been Imported, changes to Preferences will NOT affect the previously Imported Still Images - only ones Imported AFTER those changes.

               

              Might well be the right call here.

               

              Hunt

              • 4. Re: Still Image Default
                xrayibm Community Member

                Well...that's a good question- lol.  I think I am the administrator.  Everything is registered under my name.  I am changing my settings under general settings and changing it it 120 before I add any slides.  The 1st picture comes in at 4 seconds and then after that- it defaults back to 5 seconds.  I have windows 7 and I'm using Elements 9.0.  I've used this program a few times before to make slide shows and every time I have issues with this- but I have always figured it out.  This time I tried for 3 hours last night and am lost as to what to do.  Guess I should have written it down- lol.  I did just have a new hard drive installed and had to re-install this program- maybe something changed?  It was also coming up with a "serious" error and had to shut down many times.  I just uninstalled and then re-installed it in case something didn't install correclty.  I'm going to try to run it again now and I will let you know.  Thanks so much for your help!   

                • 5. Re: Still Image Default
                  the_wine_snob Community Member

                  I am changing my settings under general settings and changing it it 120 before I add any slides.  The 1st picture comes in at 4 seconds and then after that- it defaults back to 5 seconds.

                   

                  Thank you for that information. The "before" Import is an important part of the equation. That first part is working as it should, but then your Edit>Preferences is not sticking, as it should. That is odd, indeed. The only thing that I can think of, is that the program is not getting the permission to WRITE that setting into the PREF's file, for some reason.

                   

                  My first step would be to trash the PrE Prefs file, then launch PrE, letting it recreate that file. Note: it will then be at the default settings, so you will need to manually go into Edit>Preferences (all Tabs) and make any changes that you had previously applied.

                   

                  Good luck,

                   

                  Hunt

                  • 6. Re: Still Image Default
                    A.T. Romano Community Member

                    xrayibm

                     

                    If the following

                    The 1st picture comes in at 4 seconds and then after that- it defaults back to 5 seconds.  I have windows 7 and I'm using Elements 9.0.

                    is a consistent outcome of you setting the preferrences for 4 seconds (120 frames) and ending up, after import of these photos, with only the first at 4 seconds and the rest at 5 seconds, what happens if:

                     

                    highlight altogether those at 5 seconds photos, right clicking anywhere in the highlight, selecting Time Stretch, and, in the Time Stretch dialog changing from 5 to 4 seconds duration.

                     

                    It does not explain why the preference setting is not taking, but it will give you immediate results for a workaround until your core problem is resolved.

                     

                    By the way, did you say what the pixel dimensions were for the involved photos?

                     

                    ATR

                     

                    Add On...

                     

                    I did not see Hunt's last post until after I had posted mine. He mentioned deleting the preferences. To do that for Premiere Elements 9.0/9.0.1 Windows 7 64 bit,

                    the route would be:

                    Local Disc C

                    Users

                    Owner

                    AppData

                    Roaming

                    Adobe

                    Premiere Elements

                    11.0

                    and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.

                    You must be working with Folder Options Show Hidden Files, Folders, and Drives on in order to see the complete path.  Adobe Staff Member (viput vaibhav) pointed out the difference between deleting the whole 11.0 Folder vs just the Adobe Premiere Elements Prefs file. Please refer to recent thread here:

                    http://forums.adobe.com/message/5410520#5410520

                    • 7. Re: Still Image Default
                      xrayibm Community Member

                      Well.....I think I am going to give up and use Windows Movie Maker.  I have tried everything and I can't fix this.  I'm not very good with computers but I tried deleting the preferences.  I got all the way to 9.0- but there were no preferences in the file to delete,  I don't know where else to find any preferences.  It doesn't matter if I put 120 or 90- all my slides import in at 5 seconds and it's too long.  Can you tell I'm beyong frustrated???.  I also checked and I do have administrator permissions.  No idea what to do.  I know this worked in the past but it sure isn't now .

                      • 8. Re: Still Image Default
                        xrayibm Community Member

                        I just tried highlighting a group of stills and change it to 4 seconds through the Time Stretch and that does work- (I didn't see that suggestion earlier) so I guess I will just have to do it that way.  Still very frustrating, though.  I thank you both for you help, ATR & Bill Hunt

                        • 9. Re: Still Image Default
                          A.T. Romano Community Member

                          xrayibm

                           

                          Never give up. That Time Stretch suggestion that I made for changing a bunch of 5 second duration photos to 4 second duration ones should work just fine for now until we sort out the whys for why the preference setting for still default duration is not holding. Did you ever say what version of Premiere Elements you are using and on what computer operating system it is running? If not, please post that information, and I will give you some screenshots to get to the preference file that you delete to find out if that will address the whys that we seek.

                           

                          Thanks for following up on the troubleshooting.

                           

                          ATR

                          • 10. Re: Still Image Default
                            the_wine_snob Community Member

                            This line from ATR's Reply # 6 is very important, if one has not changed the default Folder Options in Windows:

                             

                            You must be working with Folder Options Show Hidden Files, Folders, and Drives on in order to see the complete path.

                            This is something that I do on my OS, the day that I install it, and often forget that it is not the default.

                             

                            Without that change in Windows, many files and folders will be hidden from view. I also turn ON Show File Extensions, as I want to see more than just a few icons - I want to know all about each file on my computer.

                             

                            Glad that ATR's workaround - really easy to do - is working for you. That should allow you to complete the Project, while you sort out why the Preferences are not sticking, as they should.

                             

                            When you have a moment, if you do not mind, let's try one little test:

                             

                            1. Launch PrE, and go to Edit>Preferences>General>Still Duration. Make the change to give you 04 sec.
                            2. Shut down PrE.
                            3. Relaunch PrE and check the setting for Still Duration. Did it change back to the default?

                             

                            Good luck,

                             

                            Hunt

                            • 11. Re: Still Image Default
                              xrayibm Community Member

                              I think there must be some bugs in this program because about half way through the work I did on my project this afternoon- all of a sudden I didn't have to highlight and change the time to 4 seconds- they were just loading that way.  Then it stopped working again a little while later and went back to 5 seconds.  I left the project after saving it and I just checked to be sure the perferences were still set at 4 seconds, then shut down the program as suggested.  Now- I can't get the project to load.  I either get a serious error message and tells me it needs to shut down- or it loads to 100% and then I just get a grey screen with only the tabs on top- the rest of the screen is blank.  So I have no idea how to get back in to my project.  Can I give up now??? 

                              PS- I did open the hidden folders previously.

                              • 12. Re: Still Image Default
                                A.T. Romano Community Member

                                xrayibm

                                 

                                I need to sign off because it is getting very late where I am.

                                 

                                In the light of day I will fight on with you to try to get this situation resolved. What do you say?

                                 

                                What you could try before calling it a day is going back and deleting the whole 9.0 Folder in the path shown above. By the way, did you find it before and delete or did you never find it?

                                 

                                Definitely find the 9.0 Folder and remove it instead of just the Adobe Premiere Elements Prefs file in the 9.0 Folder. I think that one of those Oops moments set in with instructions I gave in post #6. I started off with your version 9 and digressed to version 11. I think that I was distracted by comments in the link for the counterpart version 11 experience. The corrected information for version 9.0/9.0.1 is:

                                 

                                To do that for Premiere Elements 9.0/9.0.1 Windows 7 64 bit,

                                the route would be:

                                Local Disc C

                                Users

                                Owner

                                AppData

                                Roaming

                                Adobe

                                Premiere Elements

                                9.0 Folder

                                and in the 9 Folder is the Adobe Premiere Elements Prefs file that you delete.

                                You must be working with Folder Options Show Hidden Files, Folders, and Drives on in order to see the complete path.  Adobe Staff Member (viput vaibhav) pointed out the difference between deleting the whole 11.0 Folder vs just the Adobe Premiere Elements Prefs file. Please refer to recent thread here:

                                http://forums.adobe.com/message/5410520#5410520

                                 

                                You can do it.

                                 

                                ATR

                                • 13. Re: Still Image Default
                                  xrayibm Community Member

                                  Hello ATR

                                  It was late for me too- and I feel asleep still trying to load my project.  Yesterday afternoon- I had "unhidden" all folders and I found my way to 9.0 folder.   When I opened it -there was nothing in it- I'm guessing it was because I had just done a re-install??  Anyway I just deleted that whole folder at that time. Then I went back into my project and manually highlighted and changed my slides to 4 seconds, as you suggested.  Then after a while- I realized it was doing it on it's own.  No idea why....but I was happy and continued working for a few hours.  I saved my project and after dinner I tried to load my saved project and it won't load.  I either get the serious error message or it seems to load and the screen goes to gray and the top tabs appears- but the rest of the screen stays blank and I never see my project.  I restarted my computer hoping that would help- but nothing yet.  Anyway- I guess I will look for some updates that I may be missing in the meanwhile.  Unfortunately- the slide duration now seems to be the least of my worries.  BTW- I have used this system (windows 7) and this actual program to make 2 very long graduation dvds and now I'm trying to make one for my parent's anniversary- so I have had success with this before.  Just no luck now.  Wondering if it has anything to do with the new hard drive that was recently installed?  I know it is compatible- every other program works just fine.  I'm open to any suggestions as to how to get my program loaded.  Thank you both for hanging in there with me.  Now you know why the rest of the family have given up trying long ago- lol. .  Thanks so much!   

                                  • 14. Re: Still Image Default
                                    nealeh Community Member

                                    xrayibm wrote:

                                     

                                    Wondering if it has anything to do with the new hard drive that was recently installed?

                                     

                                    Check that new disk is formatted NTFS and not FAT. If it is FAT then it is easily converted (just search convert FAT to NTFS).

                                     

                                    Cheers,
                                    --
                                    Neale
                                    Insanity is hereditary, you get it from your children.

                                    • 15. Re: Still Image Default
                                      the_wine_snob Community Member

                                      Along with Neale's advice, this article has some useful links on Converting FAT-32 to NTSF.

                                       

                                      Also, with a newly installed HDD, check that it is setup in the computer's BIOS, as well as in Windows.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: Still Image Default
                                        A.T. Romano Community Member

                                        xrayibrn

                                         

                                        After you check out and respond to nealeh's comment and depending on the outcome, please

                                         

                                        a. Check the Users 9.0 Folder that you deleted previously and let us know if it has content at this point...anything similar to:

                                        Users 9.0 Folder.JPG

                                        Also, you say that you have been doing some long slideshows. Have we discussed checking for pile ups of preview files and conformed audio files in the Adobe Folder and for pile up of conformed video in the area best accessed from Edit Menu/Preferences/Media to get to the Clean Button (path to the Media Cache .mcdb files is shown there).

                                         

                                        We will continue to watch for further developments.

                                         

                                        Thanks.

                                         

                                        ATR

                                        • 17. Re: Still Image Default
                                          xrayibm Community Member

                                          IMG_20130616_125234_262.jpgWell- it looks like now I have 2 Premiere Elements folders.  The one that doesn't say 9.0 contains other files but the one that says 9.0 just has a 9.0 folder in it that says Trace Database.  I have no idea how I find out how my Hard drive is formatted or how PrE is formatted but I'm almost positive that  I remember seeing NTFS.  I did go in and see that the box was checked for Windows XP- not 7, so I changed that.  I have another photo to show what was in that folder, as AT asked for.  Will send that too.  I can't imagine what I did to make this begin as a slide duration issue to not being able to run the program at all.   

                                          • 18. Re: Still Image Default
                                            xrayibm Community Member

                                            IMG_20130616_125306_046.jpg

                                            This is what was in the Premiere Elements- then 9.0 folder- then these come up.  I don't think I should have 2 folders- should I?  Could this be causing the problem?

                                            • 19. Re: Still Image Default
                                              xrayibm Community Member

                                              IMG_20130616_131543_339.jpg

                                              Just more info to see if anyone can spot the issue.  Thanks so much everyone for your time.  I'm lost- lol.

                                              PS- I mentioned the long slide shows just to say that I have used this operating system along with this program with no issues.  It's a new hard drive and a new installation of Elements- so I don't think there would be anything on here other than all the work I did yesterday.  If I try one more time to uninstall and re-install the program- will I lose the project that I can't access? 

                                              • 20. Re: Still Image Default
                                                A.T. Romano Community Member

                                                xrayibm

                                                 

                                                Let us get nealeh's question about new hard drive format out of the way to answer NTFS or FAT32 or other.

                                                 

                                                Start Button

                                                Click on Computer

                                                then right click the Local Disk C, select Properties

                                                 

                                                The file system should be named toward the top of Properties/General section

                                                 

                                                HardDriveFormat.JPG

                                                 

                                                More shortly.

                                                 

                                                Thanks for your follow up information.

                                                 

                                                ATR

                                                • 21. Re: Still Image Default
                                                  xrayibm Community Member

                                                  It says OS in the spot that is blank above.  It also says NTFS- as above.

                                                  • 22. Re: Still Image Default
                                                    A.T. Romano Community Member

                                                    xrayibm

                                                     

                                                    I think that too many 9.0 Folders as subfolders in the paths are leading to confusion. So, let me try to write out the path and pitfalls...

                                                     

                                                    Local Disc C Folder

                                                    Users Folder

                                                    Owner Folder

                                                    AppData Folder

                                                    Roaming Folder

                                                    Adobe Folder (it looks you are presenting its contents in your screenshot in your post #17)

                                                    This Adobe Folder should contain the Premiere Elements 9.0 Folder and the Premiere Elements Folder.

                                                     

                                                    If you go open the Premiere Elements 9.0 Folder in the Adobe Folder, you will find only the a 9.0 Folder and in that particular 9.0 Folder is a Trace Database.txt file. But we do not want to go this route of Adobe Folder/Premiere Elements 9.0 Folder/9.0 Folder/TraceDatabase.txt file. Instead after Adobe Folder above

                                                     

                                                    Premiere Elements Folder

                                                    9.0 Folder

                                                    and in the 9.0 Folder here is the Adobe Premiere Elements Prefs file that you delete. If you decide to delete a "9.0 Folder" this 9.0 Folder is the one you delete instead of the Adobe Premiere Elements Prefs file that is inside it.

                                                     

                                                    We seem to be on course upto the Adobe Folder. But after that....?

                                                     

                                                    Your screenshot in your post # 18 appears to be showing what is in the 9.0 Folder in the path

                                                    Adobe Folder

                                                    Premiere Elements Folder

                                                    9.0 Folder

                                                    for all except I cannot figure out how Trace Database and CAHeadless Plugin Loading got in there.

                                                     

                                                    I have these names only at the level of the Adobe Folder not where are showing them in your screenshot in post #18.

                                                     

                                                    Go back and notice if

                                                    Adobe Folder

                                                    CAHeadless Folder

                                                    9.0 Folder

                                                    TraceDatabase.txt file

                                                     

                                                    as well as

                                                     

                                                    Adobe Folder

                                                    Premiere Elements Folder

                                                    9.0 Folder

                                                    TraceDatabase.txt file

                                                     

                                                     

                                                    As for your screenshot in post #19, please consider, if you have not already, removing the check mark from "Run this program in compatibility mode for Windows 7, and just leaving a check mark there for Run As Administrator. Is there a particular reason why you have this set as you have?

                                                     

                                                    Do you have an installation disc for Premiere Elements 9? At this point, you might want to consider a complete and clean Deactivation (Help Menu/Deactivate) followed by unistall the usual way through Control Panel and then a reinstall of the program with antivirus and firewalls off. This might avoid frustrations moving files to places that we think that they should be.

                                                     

                                                    Please review and then let me know what you think.

                                                     

                                                    Thanks.

                                                     

                                                    ATR

                                                    • 23. Re: Still Image Default
                                                      xrayibm Community Member

                                                      I have absolutely no idea what just happened but something changed with the Administrator access between using the program yesterday to trying to open it today.  I just clicked on  Run as Administrator (which I had done yesterday but must have gotten turned off??) and now my program just loaded.  I haven't worked on it yet to check the slide duration- I'm just so happy it loaded that even if I have to keep changing them a group at a time- it doesn't even matter to me .  If any of you helping me are Dads- then Happy Father's Day-thank you for your help- and enjoy your special day.  I will let you know if this all crashes on me again.  Thanks so much!

                                                      • 24. Re: Still Image Default
                                                        A.T. Romano Community Member

                                                        xrayibm

                                                         

                                                        Thanks. That is one factor out.

                                                         

                                                        My previous post may seem a bit overwhelming. But on the whole we seem to be in accord except for some differences noted which are cause for concern because of the instability of the problem-reasons unknown that you have been experiencing. The deactivate, uninstall, reinstall with anti-virus and firewalls off are looking better and better to me. But, let us see what we make of what is going on now.

                                                         

                                                        Thanks.

                                                         

                                                        ATR

                                                        • 25. Re: Still Image Default
                                                          xrayibm Community Member

                                                          Hello ATR- thank you for responding again.  The reason that I had checked the Windows 7 Compatibility box was because I went in there- I saw that it said run in Windows XP compat. mode- so I changed it.  But when I changed the setting to Run as Administrator- that Widows 7 box is still checked- but not highlighted.  It isn't even an option to change it so I'm quessing the Administrator mode over rides this.

                                                          I do see the paths to the 9 folders.  I just wanted to ask that since I have been working in the program for the last hour and all slides are now loading at 4 seconds, like I set it- should I do any folder deletions?  I'm nervous that I will do something and then it won't work again.  What so you think?

                                                          As far as the  CA Headless Plugin and Trace database being in the wrong folder- I had attempted earlier to merge the 2 folders in depseration to get my program to load.  It didn't work so I used the "Undo" feature- but may have left something behind??

                                                          If folder deletions won't affect my current project (excpet for me having to reset to 4 seconds)- should I still do it?

                                                          And yes- I do have the installation discs with me if needed. 

                                                          • 26. Re: Still Image Default
                                                            A.T. Romano Community Member

                                                            xrayibm

                                                             

                                                            "By the book" might be to get those items that seem out of place back in place.

                                                             

                                                            But, right now my best advice is leave all as is if it is working. Do not change a thing and make sure that you keep Running As Administrator. If the project and the system go out of sorts with regular and workaround workflows, then we are forced to take drastic measures which would probably include the deactivate, uninstall, reinstall.

                                                             

                                                            But right now sounding good. We will keep the positive thought to get you through this project and to such time as you have time to make adjustments to your Premiere Elements computer system.

                                                             

                                                            Please keep us updated. Your follow up has been great. Thanks.

                                                             

                                                            ATR

                                                            • 27. Re: Still Image Default
                                                              xrayibm Community Member

                                                              I'm so grateful for all your responses, feedback and encouragement.  I'm going to keep working on it and I will definitely let you know how this turns out.  If I can get through the project and get it burned onto DVD- then I will definitely do the re-install before I start any other project.

                                                              Thank you again!

                                                               

                                                              ~xrayimb (Cindy)

                                                              • 28. Re: Still Image Default
                                                                xrayibm Community Member

                                                                It's me again :).  So today I can't get my project to load again.  Either I get the serious error message or the screen stays blank.  At this point should I do the re-install?  I just want to be sure I won't lose my project.  It seems to just randomly load when it wants to- I don't really do anything different.  I just keep trying- but today...nothing. 

                                                                Thanks for your help!

                                                                • 29. Re: Still Image Default
                                                                  A.T. Romano Community Member

                                                                  xrayibm

                                                                   

                                                                  How far away from completing the project are you?

                                                                   

                                                                  Did you try working with those Compatibility Mode settings "Run As Administrator" in Properties/Compatibility Mode Tab? Did you move any files around or rename any files since the time you saved closed the project?

                                                                   

                                                                  I am not sure if it will work but maybe...make two copies of the saved closed project.prel that will not open. Change the name of one of the copies. Right click either copy, select Open With, and then Premiere Elements 9.0. Does either of those two copies open when you do that?

                                                                   

                                                                  I dislike beating up on that Adobe Premiere Elements Prefs file, but how about we delete just it, not the folder that it is in - just it, and seeing if the project opens.

                                                                   

                                                                  The following is the Adobe Tech Note on troubleshooting damaged projects. Take a look at it to see if there is anything that will get that project to open if the above gets us nowhere.

                                                                  http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html

                                                                   

                                                                  We are just putting off the deactivate, uninstall, reinstall for as long as practical.

                                                                   

                                                                  Thanks.

                                                                   

                                                                  ATR

                                                                  • 30. Re: Still Image Default
                                                                    xrayibm Community Member

                                                                    Hahaha! I just did the copy and paste and named it "Please Open"- and it did!!  Do you know what I may have done to make the other copies not open?

                                                                    I just have to finish picking out my music and add the transitions- but all the photos are loaded and in the order I want them so I am really glad I didn't lose my work. I can't thank you enough and do you have any advice on how to proceed when it comes to saving the project from now on as I make changes?  Just let the auto save do it?  I was letting that run and occasionally adding a number at the end of each update and doing a "save as" in addition to the auto save.  Is that where I went wrong?  Maybe I have too many copies.  I can't wait until I get this done and can re-install and start from scratch.  Hopefully I won't have all these issues. To think this all started with me wanting to change my slides from 5 to 4 seconds.  Thanks for hanging in there with me - you've helped so much.

                                                                     

                                                                     

                                                                    • 31. Re: Still Image Default
                                                                      A.T. Romano Community Member

                                                                      xrayibm

                                                                       

                                                                      Beware of those AutoSaves. Sometimes they can cause problems. But right now, probably the pros outweigh the cons. One never knows if those AutoSaves will suddenly decide not to open. However, please keep the thought that between the two of us, we will get anything that will not open to open one way or another until this project gets finished.

                                                                       

                                                                      If you are close to completing the project, you might want to do a marathon session and get the project done in that one marathon session to avoid the save/close/reopen.

                                                                       

                                                                      But right now sounding good although I do not have all the whys for the detours.

                                                                       

                                                                      Thanks for all the follow up and hard work.

                                                                       

                                                                      ATR

                                                                      • 32. Re: Still Image Default
                                                                        A.T. Romano Community Member

                                                                        xrayibm

                                                                         

                                                                        I forgot to ask or did I ask before?

                                                                         

                                                                        If you check Edit Menu/Preferences/Scratch Disks, where are the Scratch Disks directed to and how much free hard drive space is there at their hard drive save location?

                                                                         

                                                                        ATR

                                                                        • 33. Re: Still Image Default
                                                                          xrayibm Community Member

                                                                          Hello

                                                                          I just saw that you replied to my issues from last night.  I just checked the Scratch Disc and under each heading is the number 594.7GB.

                                                                          I couldn't open the project again this morning so I tried the copy and rename idea again- but it didn't work this time so I restarted my laptop and then it did load.  I have kept it up on my laptop all day.  I'm afraid to close it.  I have all photos arranged, music set and now I just have to do my transitions.  I like to do all different ones- which is time consuming- but hopefully this whole thing won't crash before I can finish it.  I will keep you posted on if I can get this thing finished without any more huge issues :).

                                                                          Thanks so much.

                                                                          • 34. Re: Still Image Default
                                                                            xrayibm Community Member

                                                                            Sorry-I didn't fully answer your question.  The path under Scratch Disc is Users/Cindy/Documents/Adobe/PremiereElements/9.0/

                                                                            • 35. Re: Still Image Default
                                                                              A.T. Romano Community Member

                                                                              xrayibm

                                                                               

                                                                              I do not want to take you off the focus of getting the job done. So, just a mini note on things to come.

                                                                               

                                                                              What we might consider when you are ready to optimize your computer and Premiere Elements workflow is incorporating an external hard drive (format NTFS) about 1 TB in your computer system to handle Scratch Disks, project.prel, and media storage.

                                                                               

                                                                              You are getting closer to completion of the project. Please be very conservative about any additions to the project at this point.

                                                                               

                                                                              Keep up the good work. Victory is in sight.

                                                                               

                                                                              ATR

                                                                              • 36. Re: Still Image Default
                                                                                xrayibm Community Member

                                                                                Thanks for the response- I'm guessing that your suggestion about the external hard drive may solve the "memory is running low" warning that I got today?

                                                                                It just told me to save my project and "proceed with caution"- however you do that :).  I haven't added anything else- just going to work on my transitions tonight

                                                                                and hopefully I won't see that message again.

                                                                                I will let you know what obstacle I hit next- because there is bound to be one.

                                                                                Thanks again! 

                                                                                • 37. Re: Still Image Default
                                                                                  A.T. Romano Community Member

                                                                                  xrayibm

                                                                                   

                                                                                  Sounds like you are at a critical point in your computer memory situation.

                                                                                   

                                                                                  You may gain some advantage deleting the preview files if they are piling up. You will get the red line over the Timeline content when you do that but if you have seen what the preview looks like for a given content and you are making no changes to it, then no harm expected from the deletion.

                                                                                   

                                                                                  Try to finish the project now with maybe some well thought out deletion of content. We may get through the editing part and never get this through export. Keep thinking positive.

                                                                                   

                                                                                  But, as I suggested before, time to finalize now and get that project to export. We may be in for some rough times in export.

                                                                                   

                                                                                  Anything on that computer  that you can move off your computer?

                                                                                   

                                                                                  ATR

                                                                                  • 38. Re: Still Image Default
                                                                                    xrayibm Community Member

                                                                                    ATR

                                                                                    You are absolutely right about the problem with the export.  I finished the project last night and have spent most of today trying to get this thing onto a DVD.  It has shut down several times and it takes me about a dozen tries to get it back up again.  I just gave up trying to burn directly to DVD and tried to save it to my computer and burn from there.  It got to 88% and then shut down again on me.  I'm not ready to quit trying- I'm hoping one of these times it will work.

                                                                                    I can move things off- I'm just not sure what.  I don't have a lot on it yet because the new hard drive is less than a month old.  Do you mean programs themselves or like my music and picture files (other than what I'm using for my slide show)?

                                                                                    I'll let you know how I make out.  Going to try again now.

                                                                                    Thanks!

                                                                                    • 39. Re: Still Image Default
                                                                                      A.T. Romano Community Member

                                                                                      xrayibm

                                                                                       

                                                                                      Thanks for the update.

                                                                                       

                                                                                      First, go after everything that you have in the Adobe Premiere Elements Previews Files Folder, next Media Cache in that same area. Again, go after any conformed video files via Edit Menu/Preferences/Media and it Clean Button.

                                                                                       

                                                                                      Absolutely do not move or do anything with the media on the hard drive that went into the project. If you have media that did not go into the project at all and a lot of it, if you do not have an external drive, transfer it to a USB Flash Drive or DVD disc. Naturally, no multitasking.

                                                                                       

                                                                                      If things are getting "dangerous", try the burn to folder. And, the we can burn the VIDEO_TS from that saved folder to DVD-VIDEO on DVD disc with the free ImgBurn.

                                                                                       

                                                                                      I am hoping that you can manage to just about make it through. You can always make exact copies later with the software that came with your DVD burner.

                                                                                       

                                                                                      Hoping for Mission Accomplished news.

                                                                                       

                                                                                      ATR

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