Presenter 8 is not appearing in the ribbon

[iDoNotBelieveIt]

I have just installed the trial of this product on a Win 7SP1 system with Office 2010 (64bit). These meet the system requirements specified here:

http://www.adobe.com/products/presenter/tech-specs.html

Presenter does not appear in the ribbon. I have run the installer twice now. There is no disabled COM add-in.

What have I done wrong please?

[alpi_agarwal]

Hi,

Since you are using Office 2010 64 bit, the presenter also needs to 64 bit.

Please verify that you have installed Presenter 64 bit and not Presenter 32 bit.

Thanks,

Alpi Agarwal

Adobe Presenter Engineering Team

[iDoNotBelieveIt]

Hi Alpi,

Thanks for your assistance. I did download the 64 bit version I believe: "Presenter_8_1_x64_LS12"

I have uninstalled and re-installed but still the same problem. I assume I can add the add-in manually but am not sure which file.

The reason for trying this software is to see if I can use it instead of Captivate to produce some training that comprises a series of videos clips (one per slide) with a quiz and table of contents. This will be delivered via an LMS and provide a certificate on completion of the whole (or most) of the presentation. The problem with Captivate is that I am having problems with iPad delivery; there is no playback control for the videos.

TIA

[alpi_agarwal]

Hi ,

You may add the menulauncher.dll

It is presenent in the Installation folder.

By default it is C:\Program Files\Adobe\Adobe Presenter 9.0

Let me know if this works.

Thanks,

Alpi Agarwal

[iDoNotBelieveIt]

Hi Alpi,

Thanks for this. Unfortunately Powerpoint reports it as "not a valid Office Add-in".

Please advise.

[iDoNotBelieveIt]

Right my mistake; sorry. I thought I had 64 bit Office installed.

I will try again.

[alpi_agarwal]

Hi TIA

Please install Presenter 64 bit. This should help.

Let me know if you still face the problem.

Thanks,

Alpi Agarwal