37 Replies Latest reply: Jun 20, 2013 12:56 AM by EJHKuma RSS

    Scene buttons not highlighting when navigating on them in a DVD

    EJHKuma Community Member

      I am a UK user of Premiere Elements 11 on a Mac Pro OS10.7.5 with 10 GB of RAM.  I am having a problem with buttons in Menus not highlighting in a burned DVD.  I have used several different Menu templates and get varying problems with each relating to buttons not highlighting when you navigate on them.  Sometimes some buttons highlight but not others and sometimes none of them highlight.  The buttons themselves all seem to work, you just cannot tell when you have navigated on one, except by intuition.  On one of the templates I could see the highlight mark some way off the button itself but on others I could see nothing.  The project I was working on contained clips from an AVCHD video camera in 1440 x 1080.  Originally I burned the project to a blu-ray disc and that was fine.  All the buttons worked, highlighted and the buttons and highlights were perfectly aligned.  Then I tried several times with DVD and got the problem described above.

       

      Is this something to do with the pre-sets? i.e. using HD clips and then burning to DVD which seems to create misalignment of buttons/highlights?

        • 1. Re: Scene buttons not highlighting when navigating on them in a DVD
          Steve Grisetti CommunityMVP

          Is this true when you play your discs on your computer also?

          • 2. Re: Scene buttons not highlighting when navigating on them in a DVD
            the_wine_snob CommunityMVP

            Along with the answer to Steve's question - an important one, exactly which Menu Sets are you using? Since you are creating a DVD, and not a BD (Blu-ray Disc), there can be issues, if one is not using one of the SD Menu Sets.

             

            Good luck, and please let us know a bit more.

             

            Hunt

            • 3. Re: Scene buttons not highlighting when navigating on them in a DVD
              EJHKuma Community Member

              Yes Steve, identical to a DVD player except of course you can place the mouse pointer over the button, but no highlights

              • 4. Re: Scene buttons not highlighting when navigating on them in a DVD
                EJHKuma Community Member

                I used Pan and Zoom (an HD Menu template), Memory Box and Family Memories (I think both HD) and Fun in the Sun (SD?).  I can use iMovie to create DVDs with no problems with Menus but the definition/quality of movie is much better in PE, so I would really like to crack this.

                • 5. Re: Scene buttons not highlighting when navigating on them in a DVD
                  EJHKuma Community Member

                  It occurred to me that because I am using HD clips, the menu sets are only HD?

                  • 6. Re: Scene buttons not highlighting when navigating on them in a DVD
                    A.T. Romano Community Member

                    EJHKuma

                     

                    Forgive me for asking, but I do not want to take anything for granted.

                     

                    In Premiere Elements 11, when you are in the Publish+Share/Disc/DVD disc burn dialog, what are you setting in the Presets: field

                    NTSC_Dolby DVD

                    NTSC_Widescreen_Dolby

                    PAL_Dolby DVD

                    or

                    PAL_Widescreen_Dolby

                     

                    What have you set as the project preset for this project?

                     

                    And, does the problem menu have a "HD" at its upper right corner of its display in Movie Menu?

                     

                    Could you give one specific menu that exhibits this problem so that we might try to replicate your situation and see what results we get?

                     

                    Thanks.

                     

                    ATR

                     

                    Add On: I did not see your response to SG and Hunt until I had posted the questions in this thread. Please answer the questions that you have not already answered. I would still like to do a run through with my Premiere Elements 11 and the details that you present.

                    • 7. Re: Scene buttons not highlighting when navigating on them in a DVD
                      EJHKuma Community Member

                      I didn't consciously set anything myself, I just imported my clips and PE set the settings based on the media I imported.  I have recreated what I did and I can see that the project preset is PAL-AVCHD-HD1080i 25.  Does that determine the Menu sets available?

                       

                      Let me know if there is anything I haven't answered

                      • 8. Re: Scene buttons not highlighting when navigating on them in a DVD
                        A.T. Romano Community Member

                        EJHKuma

                         

                        Thank you for follow ups.

                         

                        If your video was 1440 x 1080 HD anamporphic 16:9, the project correctly identified your import and set the project preset for PAL AVCHD HD 1080i25. The primary function of that project preset is to direct the program to set up the correct space in the Edit Mode Monitor from which to edit. But the project preset setting has subtle as well as obvious functions. One of them is to direct the program to set up the appropriate menu set for you when you get to Movie Menu in version 11.

                         

                        For each DVD Menu Theme choice typically there are 3 versions of its .psd in the Program Files, one for standard "s", one for widescreen "w", and one for high definition "hd". The project preset directs the program to display the one corresponding with the project preset.

                         

                        With all that said, if you have 1440 x 1080 HD anamorphic 16:9 video and the program gave you the project preset of PAL AVCHD HD1080i25, that would be fine, and you should be getting hd versions of a DVD Menu Theme when you get to Movie Theme. Apparently that has been the case as evidenced by the "HD" in the right hand corner of the menu display in Movie Menu within the program.

                         

                        From what you wrote, I believe that you did get:

                        Pan and Zoom HD

                        Memory Box HD

                        Family Memories HD

                        Fun In Sun HD (not SD)...not sure why you wrote SD?

                         

                        I created a mini Premiere Elements 11 Windows 7 64 bit project with the project preset NTSC AVCHD HD1080i30 (before I knew you were working from PAL) and burned the same Timeline to NTSC DVD-VIDEO widescreen on DVD disc, using each of the menus mentioned above. I played back each on my 19 inch Widescreen LCD TV wiith player setting for 16:9 (480i). And also played each back on the computer via the CyberLink Power DVD software that came with my burner.

                         

                        a. I had no problems navigating Pan and Zoom HD, Memory Box HD, Family Memories HD on either TV/DVD Player or Computer.

                         

                        b. Fun in Sun has always been a problem, and it lived up to its history. No navigation opportunities on the TV/DVD Player and navigation on the computer only because the buttons were functional only if you click on them with the mouse cursor.

                         

                        Have you been able to take your DVD-VIDEO on DVD disc to another TV DVD Player set up to compare the results with more than one TV DVD Player? Just to confirm...on the computer level, except for Fun in Sun, do you see the highlight changing as you move your mouse cursor around from scene to scene? That goes to SG's initial question. But it is those distorted scene and highlight mentions that trouble me. Are you having any problems with program displays other than with those menus?

                         

                        Please review and let us see if we can determine factors involved for the differences in results.

                         

                        Thanks.

                         

                        ATR

                        • 9. Re: Scene buttons not highlighting when navigating on them in a DVD
                          EJHKuma Community Member

                          Thanks ATR

                           

                          Just to clarify (as I alluded to in my first post), the best I achieved was on family memories where all the buttons highlighted except for the buttons that navigate from page to page and to the main menu.  I got them to work by intuition (by where I thought the direction button on the remote control had finished up, if you understand me).  I tried the discs on 2/3 DVD players in addition to the computer and it was the same in each case.  In the case of memory box, I could see a highlight marker some way to the side of the navigation and main menu buttons, which makes me think that it is a misalignment problem on all of the menus where there was a highlight issue, except that the colour contrasts between the highlight colour and background were evident in memory box. 

                           

                          Would it make a difference if I changed the project preset to a DV standard, even though the clips are HD?  Would it bring up a different set of menus that would work with a DVD?

                           

                          I would try it but I have trashed so many DVD discs so far....!!!

                           

                          Thanks

                           

                          EJH

                          • 10. Re: Scene buttons not highlighting when navigating on them in a DVD
                            A.T. Romano Community Member

                            EJHKuma

                             

                            You do not want to change the project preset to DV Standard 4:3 if you have 1440 x 1080 HD anamorphic 16:9 (displays at 1920 x 1080) as your source media. That would mess up things in the Edit Mode Monitor space that you use for editing.

                             

                            But, I have a little maneuver that I will share with you to get which one of the .psd sets you want to explore (s, w, or hd) to be available to your in the Movie Menu section within the opened project.

                             

                            Coming soon, just want to road test the maneuver in Premiere Elements 11 to assure that it will work now as it has in the past.

                             

                            ATR

                            • 11. Re: Scene buttons not highlighting when navigating on them in a DVD
                              the_wine_snob CommunityMVP

                              I would try it but I have trashed so many DVD discs so far....!!!

                              I would pick up a 5-pack of high-quality DVD-RW discs, and use them for testing. Do not use them for delivery, as some DVD players can have issues with DVD-RW's, but do use them for Project testing - no more "coasters."

                               

                              Good luck,

                               

                              Hunt

                              • 12. Re: Scene buttons not highlighting when navigating on them in a DVD
                                EJHKuma Community Member

                                Thanks.  In fact, you cannot change the standard.  I just tried and it is greyed out.  Also if you set DV as the standard in the project and then import the clips, it just changes it to the standard of the clips.

                                 

                                Look forward to it.....

                                 

                                Thanks again

                                 

                                 

                                Added to:

                                 

                                I should add that all the buttons/highlights work in Disc Preview

                                 

                                Message was edited by: EJHKuma

                                • 13. Re: Scene buttons not highlighting when navigating on them in a DVD
                                  EJHKuma Community Member

                                  Thanks - I had run out of RW discs as I hardly ever use them.  Will get a pack.  I only burn DVDs for family who don't have blu-ray players and I have plenty of BD-RE discs as it hurts to trash a BD-R!!!!

                                  • 14. Re: Scene buttons not highlighting when navigating on them in a DVD
                                    A.T. Romano Community Member

                                    EJHKuma

                                     

                                    The plan...

                                    given your AVCHD 1440 x 1080 HD anamorphic 16:9 footage

                                    project preset PAL AVCHD HD108i25

                                    to have available in the project's Movie Menu both the standard widescreen and high definition of the Family Memories DVD menu

                                     

                                    Miscellaneous notes first...

                                     

                                    When you open Movie Menu, all but one of the menus available will have the HD label at its top right corner of the thumbnail there for display. The Album theme will not. That theme has only a "s" and "w" set in the Program Data, no "hd" set. The others have all three types "s", "w", and "hd", but but you are only seeing "hd" for them because of your project settings. And, when you apply this "hd" theme to the project in Movie Menu, the Notepad document for this project confirms that this "hd" theme is being used. Interestingly, if we had selected Album for the project, we would have been getting not the "w" set, but rather the "s" for our high definition with HD widescreen 16:9 aspects.

                                     

                                    What to do...

                                     

                                    Now to the goal...having the Family Memory "w" psd menu set available to us in Movie Menu even though our project preset is a HD type.

                                    In this scheme, we will end up having both "w" (standard widescreen 720 x 576) and "hd" (high definition 1440 x 1080) available to use in our PAL AVCHD HD1080i25 project.

                                     

                                    1. Copy the following files to a folder named xmemories on the computer desktop.

                                    memories_pal_w_sm.psd

                                    memories_pal_w_mm.psd

                                     

                                    These files are found in the path:

                                    Local Disk C

                                    Program Data

                                    Adobe

                                    Premiere Elements

                                    11.0

                                    Online

                                    DVD Templates

                                    All_Lang

                                    Memories

                                    Family Memories

                                    and in the Family Memories Folder you will find these file to copy. Rename the copies that go into the desktop folder (named xmemories) to

                                    xmemories_pal_w_sm.psd

                                    xmemories_pal_w_mm.psd

                                     

                                    2. We next need to place that xmemories folder in the correct location in Program Files. Please go to:

                                    Local Disk C

                                    Program Files

                                    Adobe

                                    Adobe Premiere Elements 11

                                    DVD Templates

                                    Common

                                    and, in the Common Folder, create a new folder named Specials. In that Specials Folder, place your xmemories Folder.

                                     

                                    Close out of there and open your Premiere Elements 11 PAL AVCHD HD1080i25 project. You should find your Family Memories standard widescreen version menu in a folder named Special in the Movie Menu section of Premiere Elements 11. You will also note that Family Memories high definition version is still there under the Memories rather than the Specials category.

                                     

                                    Please give that a try. I have road tested it, and it works. I have proof read it and have not detected any typos yet.

                                     

                                    Looking forward to your results. I do not believe the hd vs standard widescreen version of your menu is the answer, but it is worth the try to rule it in or out of the troubleshooting.

                                     

                                    ATR

                                    • 15. Re: Scene buttons not highlighting when navigating on them in a DVD
                                      EJHKuma Community Member

                                      Many thanks, will try it in the morning (23:20 here) and let you know

                                      • 16. Re: Scene buttons not highlighting when navigating on them in a DVD
                                        EJHKuma Community Member

                                        I have had a look but I use a Mac so the system files and architecture are different to windows.  I tried searching for psd files but couldn't find any Adobe folders containing any and none that meet the description.  When I use a new menu it downloads it, so it is there somewhere on the system but not in the same way as windows.  Often such files are contained in one of the Mac libraries but I was unable to find.

                                         

                                        I will see if I can find out how it works on a Mac but for the moment I am stuck

                                         

                                        Thanks for your help

                                         

                                        Added:

                                         

                                        I have found the templates by following (with a few changes) some old post from SG.  FYI the DVD templates are in a Library on a Mac.  Will see what I can do with your suggestion and come back to you.

                                         

                                        Message was edited by: EJHKuma

                                         

                                         

                                        Added:

                                         

                                        OK I couldn't find xmemories but found the s and w and hd versions of memories.  I then ground to a halt as there is no "common" folder and I am a bit reluctant to mess about with the library.

                                         

                                        Message was edited by: EJHKuma

                                         

                                         

                                        I changed my mind and gave it a go.  Forget what I said about xmemories.  I didn't read your post properly.

                                         

                                        Ok I put the renamed xmemories folder/files in DVD templates, both in the path after DVD Templates and also in the path after AllLang as it didn't show in the former.  I first of all put it in a "Common" folder but that seemed unnecessary, so then just placed it in the AllLang folder.  The template came up in the Movie Menu under Specials.  The thumbnail (only one?) had incomplete graphics and when I clicked and continued it commenced a download, then stopped and said template no longer available.  I then changed the file names back to memories but exactly the same thing happened.

                                         

                                        Message was edited by: EJHKuma

                                         

                                        Message was edited by: EJHKuma

                                        • 17. Re: Scene buttons not highlighting when navigating on them in a DVD
                                          A.T. Romano Community Member

                                          EJHKuma

                                           

                                          Thanks for trying to translate my Elements Windows into Elements Mac.

                                           

                                          If you are saying that you are getting "downloading" of the menu within the program, that makes me think that you probably obtained a copy of the source .psd files OK, but that you did not placing the xmemories folder with them in the right place. Please note in Windows, the Local Disk C/Program Data route to Online Folder is involved to get the copies of the .psd files, but placement of the xmemories Folder with those files is in another location Local Disk C/Program Files route to the DVD Templates Folder.

                                           

                                          Let us see if the forum moderator Steve Grisetti who has a Mac, can help us out on this here and posts the Mac locations for the .psd files.

                                           

                                          However, I meant to ask previously. When you are in Movie Menu, are you customizing your Menu to the extent of moving objects around and perhaps scaling the existing boxes. Do you see any evidence of red lined objects suggesting object overlap?

                                           

                                          More later.

                                           

                                          Thanks.

                                           

                                          ATR

                                          • 18. Re: Scene buttons not highlighting when navigating on them in a DVD
                                            EJHKuma Community Member

                                            Thanks again

                                             

                                            The file system is different on a Mac so you are probably right.  There was no "Common" folder except in another area of the Adobe application support library but that contained nothing to do with DVD templates, so I had to improvise, but failed.  I hope Steve may be able to enlighten me.  As you say it was trying to download but failed.  The thumbnail of the menu was blank except for the blue double stripe in the right top corner, which I think signifies an SD template???  But there was no graphic at all.

                                             

                                            As to your final question, I moved objects only where there was overlapping, but in my final test I did a very simple menu and didn't have to move anything.  I did not scale any of the objects at all.

                                             

                                            Thanks for your continued support, I appreciate it

                                             

                                            Regards

                                             

                                            EJH

                                            • 19. Re: Scene buttons not highlighting when navigating on them in a DVD
                                              Steve Grisetti CommunityMVP

                                              On a Mac, the Movie Menu files for version 11 are in Hard Drive/Library/Application Support/Adobe/Premiere Elements/11.0/Online/DVD Templates.

                                               

                                              Macs store their support files a little differently than PCs, so you won't be able to copy the template to Program Files/Adobe/Premiere Elements, etc., as you would on a Windows computer. But you don't really need to.

                                               

                                              As long as you've downloaded the template you're copying (Family Memories, for instance), its template file folder will have Download.txt file inside -- very important, is this will keep the program from overwriting your custom files by trying to re-download over them. Once that's inside your template file folder, you can copy your template to a new folder inside this same Online/DVD Templates directory and it will work.

                                               

                                              Sorry that I'm late to the game, so I've no idea what exactly you're trying to accomplish. I created a 1440x1080 project and very easy installed an HD Family Memories Movie Menu to it, so I'm not clear what problem you're trying to address. But if there is something you're having trouble trying to accomplish and ATR knows how to do it on a PC, I'll be glad to translate it into Mac for you.

                                              • 20. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                EJHKuma Community Member

                                                We are trying to see whether the scene marker highlight problem is due to HD movie menus on an SD DVD burned disc.  So we were trying to use an SD movie menu theme in an HD project.  As you know, normally the HD project forces the use of HD menus, which worked fine for me when burning a blu-ray disc, but when creating a DVD from AVCHD clips, I got highlight issues on the DVD movie menu as described in earlier posts on this discussion.  It may of course be that my issue has nothing to do HD/SD conflicts in the template but we were trying to prove/disprove.

                                                 

                                                So the basic question is how do we get an SD widescreen menu template as a choice, when creating a DVD from AVCHD movie clips?

                                                 

                                                Thanks for your help

                                                • 21. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                  the_wine_snob CommunityMVP

                                                  Perhaps the route has begun to go in circles.

                                                   

                                                  If you have an HD Project, and wish to go to an SD DVD-Video Project, I would explore just Sharing/Publishing the HD Timeline to an SD DV file, and probably MOV w/ DV/DVC CODEC for the Mac (sorry do not know Mac's). Then Import that output file into a new SD DV Project, do the authoring there, and Burn to Folder, or Burn to Disc. That output would then be tested in a software DVD player, or for the latter, on a DVD-RW disc.

                                                   

                                                  Good luck,

                                                   

                                                  Hunt

                                                  • 22. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                    EJHKuma Community Member

                                                    I will try that in the morning.......thanks

                                                     

                                                    I did a further test and imported a short piece of SD video from my iPhone.  I selected "Art in Motion" as the movie theme (which looked like a SD template).  I burned to a DVD using PAL widescreen as the standard and again some of the markers highlighted and some didn't.  I then went back into the Movie scene choices and the Movie theme template "Art in Motion" had changed to an HD version following download

                                                     

                                                    So it seems the problem has nothing to do with the path we were going down, but I will try Hunt's suggestion tomorrow and will re-post the outcome

                                                     

                                                    Think I am close to giving up - I can see from one or two old posts relating to older versions of PE that my problem is not new

                                                     

                                                    Thanks for everyone's help

                                                    • 23. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                      the_wine_snob CommunityMVP

                                                      Going back several Mac OS versions ago, there WERE issues with Menu Sub-picture Highlights, that showed up in Adobe Encore. Now, while a different program, both Encore and PrE use many of the same Roxio/Sonic AuthorCore modules, so there ARE some similarities.

                                                       

                                                      I noticed that those issues disappeared with later iterations of the Mac OS, so assumed that whatever was the cause, had been fixed. Maybe I was wrong?

                                                       

                                                      Maybe I have spent too many years doing commercial videography, editing and authoring, but I always wanted to get my clients' Project out the door, so looked for workflows that simplified things, and skirted errors, or problems. While I do like to know the "cause," the important thing to me was to satisfy my clients.

                                                       

                                                      Most of all, good luck, and hope that you can get your Project "out the door."

                                                       

                                                      Hunt

                                                      • 24. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                        A.T. Romano Community Member

                                                        EJHKuma

                                                         

                                                        If you have a HD project preset, the Art in Motion Theme for the disc menu is HD, not standard or standard widescreen.

                                                         

                                                        If you wanted to experiment with a non HD Theme when you had a HD project preset, you could have taken your chances with Seasons/Pink Tulips which presents without the HD label at the top right corner of the thumbnail in the Movie Menu area. It has only two .psd versions in the Program Data, "s" standard and "w" standard widescreen. Memories/Album is also a non HD menu when you have a HD project preset.

                                                         

                                                        But here the catch in this train of thought, especially when you are trying to devise the most appropriate model for the troubleshooting. You select this particular non HD menu. You are not going to get what you might have expected in the way of .psd version for that Pink Tulips. In fact, believe it or not, even with your HD 16:9 project preset, the .psd selected by the program is "s" version of the .psd and not the "w" version of the .psd.

                                                         

                                                        The only way that you can assure yourself what version of the .psd you have gotten is by the route that I described earlier.

                                                         

                                                        On the positive side of things, if you do decide to convert your HD Timeline to a Publish+Share/Computer/QuickTime (either PAL DV 16:9 for DV.mov or with some changes under the Advanced Button of that preset, H.264.mov.), you stand a better chance of getting the "w" .psd with that file in a PAL DV Widescreen project than if it were PAL DV Standard. (You are setup for PAL, did I recall that correctly?)

                                                         

                                                        If you go the route that I think that Hunt has suggested, HD conversion to SD widescreen and then importing the SD widescreen into Premiere Elements SD widescreen project, you will indeed get more SD menus in the Movie Menu section of the program but you will not be sure which one you are getting "s" or "w" until you verify that in the Notepad document of the .psd file.

                                                         

                                                        Either way we are still circling the basic question why the erratic highlighting seen trying to navigation the menu. We have yet to prove whether there will be a difference in menu highlighting HD vs SD (standard or widescreen) menu. I do not believe that you will find it to be the case, but in troubleshooting we must rule these factors in or out.

                                                         

                                                        We will be watching for further developments. I will re-read your thread several more times to assure that something is not there that we are overlooking.

                                                         

                                                        Thanks for your follow up.

                                                         

                                                        ATR

                                                        • 25. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                          EJHKuma Community Member

                                                          Just a quick reply to a couple of points and I will report back when I have done some more testing

                                                           

                                                          1.  PAL is the TV standard in the UK, whilst some DVD players will play any standard, it is best to stick to PAL here.

                                                           

                                                          2. When I downloaded the Art in Motion Theme, my project was the SD clip from my iPhone. 

                                                          • 26. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                            A.T. Romano Community Member

                                                            EJHKuma

                                                             

                                                            Good morning. Looking forward to your results.

                                                             

                                                            I have been doing some Google searching on your Premiere Elements Mac menu highlight issue. Have you seen the following? Although not Premiere Elements based rather Encore based, they are Mac based. So just some wondering about....

                                                             

                                                            http://forums.creativecow.net/thread/145/871409

                                                             

                                                            http://forums.macrumors.com/archive/index.php/t-449960.html

                                                             

                                                            ATR

                                                            • 27. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                              EJHKuma Community Member

                                                              My test results:-

                                                               

                                                              SD clip from iPhone - using Seasons Pink Tulips.  The first Menu page, the play and scenes buttons have highlights but they are offset way over to the left of the buttons and only a very small element of the tulip graphic is visible.  On the Scene selection page, the scene buttons tulip highlights are visible but are offset to the left of the button.  The main menu button highlight is offset above the button and only a very small element of the tulip graphic is visible.

                                                               

                                                              Using the Memories Album theme on the same SD clip - The first Menu page, no highlights are visible at all.  On the Scene selection page, the frame graphic highlight is there but completely misaligned with the buttons.  The Main Menu button highlight is not visible at all.

                                                               

                                                              Note: When downloading and changing Menu Themes, the application crashes often.

                                                               

                                                               

                                                              Using Hunt's suggestion:-

                                                               

                                                              I then created an MPEG file from my original HD project.  Imported it into a new project with Menu Theme as Seasons Pink Tulips and burned a DVD disc using PAL Widescreen Dolby.  The result was virtually identical to above.  I then changed to Memories Album and again, identical to above results.

                                                               

                                                              I then changed the output to PAL Dolby (not Widescreen) and there was a difference.  The highlight frames around the scene buttons were much better aligned but otherwise no different to above.

                                                               

                                                              I then changed the output to NTSC widescreen and EUREKA, all the buttons worked and all the highlights were perfect!!!!!!!

                                                               

                                                               

                                                              So back to my original AVCHD HD Project:-

                                                               

                                                              I then tried burning an HD project to DVD in NTSC widescreen Dolby and using the Art in Motion theme in HD.  Again all the buttons and highlights worked, but the menus looked a little juddery.  So I tried Pan and Zoom and it was perfect.

                                                               

                                                               

                                                              So it seems I know what the problem is, burning these Menus to a PAL standard DVD.  I have tried many of the Menu Themes and there are varying issues with all of them when burning to a PAL standard DVD.

                                                               

                                                              I could use NTSC as the standard but it will not work with all players here in the UK.  Apart from my Mac, which played fine, I tried 4 other DVD players (including a Playstation) and NTSC worked on three out of four.  It depends on the quality/age of the player as to whether they will accept NTSC encoded DVDs.

                                                               

                                                              I will read the Encore links and report back, but any ideas where I can go from here?  I suspect there are not that many UK users of PE, so globally the issue doesn't arise much.

                                                              • 28. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                A.T. Romano Community Member

                                                                EJHKuma

                                                                 

                                                                Thanks for the results. I am studying your results. Please confirm that everything above

                                                                 

                                                                So back to my original AVCHD HD Project:-

                                                                 

                                                                was done with a Premiere Elements PAL Widescreen Project Preset...if not which project preset

                                                                 

                                                                and everything below

                                                                 

                                                                So back to my original AVCHD HD Project:-

                                                                 

                                                                was done with a Premiere Elements PAL AVCHD Full HD1080i25 or PAL AVCHD HD1080i25 Project Preset

                                                                 

                                                                From the menu point of view, a just in case note...all the standard and standard widescreen menus have frame size of 720 x 576 whether you have a NTSC or PAL project, and all the HD menus have a frame size of 1440 x 1080.

                                                                 

                                                                Thanks.

                                                                 

                                                                ATR

                                                                • 29. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                  EJHKuma Community Member

                                                                  I haven't consciously set a project preset in either case.  I have opened a new project from the Welcome screen when opening PE, then just imported the clips and let PE set the project parameters.  But I can see that when you open a new project from the Menu in PE when it is already open invites you to set the project settings.  The default seems to be Full AVCHD NTSC, so I wonder whether I have unconciously set an NTSC project?  How can I check the project settings once set?

                                                                   

                                                                  What I will do is open a new project with PAL settings and see the results - perhaps you have just identified what I am doing wrong?

                                                                   

                                                                  Will get back and thanks again

                                                                  • 30. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                    A.T. Romano Community Member

                                                                    EJHKuma

                                                                     

                                                                    Premiere Elements is designed to take over setting the project preset for the project based on the properties of the first video dragged to its Timeline. Sometimes it does that OK, sometimes not. Typically, if it has problems with the set, it defaults to its default which is NTSC or PAL AVCHD Full 1080i30(25) depending if you have a NTSC or PAL setup.

                                                                     

                                                                    If you want to check to see what the program has automatically set, then go to Edit Menu/Project Settings/General and look at the readings for Editing Mode, Timebase, and Frame Size.

                                                                     

                                                                    To overcome an incorrect program set, set the project preset yourself before you import you media into the project.

                                                                    a. Open the project and go immediately to File Menu/New/Project.

                                                                    b. Set the project preset that matches the properties of your source media...example, if you are using 1440 x 1080 HD anamorphic 16:9 @ 25 interlaced frames per second, you select PAL AVCHD HD1080i25 as the project preset in that new project dialog. Make sure that you have a check mark next to "Force Select Project Setting on this Project" before exiting the new project dialog.

                                                                    c. Then import you media into the project with Add Media/.

                                                                     

                                                                    ATR

                                                                    • 31. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                      EJHKuma Community Member

                                                                      OK, I have:-

                                                                       

                                                                      1.  Opened a new project with PAL-AVCHD-1081i-25 settings, imported my clips which correspond with those settings and burned a DVD in PAL widescreen.

                                                                      2. Opened a new project with DV-PAL-Widescreen settings, imported my clips in AVCHD 1440-1080 and burned to a DVD in PAL widescreen.

                                                                       

                                                                      In both cases I used the Pan and Zoom Menu theme and in both cases I did not use the "Force Select...." tick box and in both cases the highlights did not work properly.

                                                                       

                                                                      3.  Opened a new project with PAL-AVCHD-1081i-25 settings, imported my clips which correspond with those settings and ticked the "Force Select...." box and burned a DVD in PAL widescreen.  This case also was identical to the above cases.

                                                                       

                                                                      So it seems to me that PE was correctly setting the pre-sets according to the media I imported but there is an issue with the menu templates with PAL set as a DVD burn.  When setting NTSC as the DVD standard it works, when setting with PAL it does not.

                                                                       

                                                                      Why is the question but that is the outcome I have experienced with multiple tests in numerous scenarios.

                                                                      • 32. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                        A.T. Romano Community Member

                                                                        EJHKuma

                                                                         

                                                                        Thank you for the continuing updates of your results.

                                                                         

                                                                        I few things that I still need to compare notes on...

                                                                         

                                                                        a. When you are setting the project preset yourself, are you 1st going the File Menu/New/Project to New Project Dialog Route for the set including "Force Selected...." option, then closing out of there and only then importing your video into the project with Add Media. I wondered about that since you wrote

                                                                        3.  Opened a new project with PAL-AVCHD-1081i-25 settings, imported my clips which correspond with those settings and ticked the "Force Select...." box and burned a DVD in PAL widescreen.  This case also was identical to the above cases.

                                                                        From what you wrote, it did not appear that you followed that order.

                                                                         

                                                                        b. I just created a PAL DVD-VIDEO Widescreen from Premiere Elements 11 Windows, using as source media a 1440 x 1080 HD anamorphic 16:9 video (Project Preset = PAL AVCHD HD1080i25. The disc menu selected was that Pan and Zoom HD one. My TV DVD player refuses to play it (I am in USA). I will try to see if I can convert it, but I suspect that I will not be able to. But, I will try.

                                                                         

                                                                        However, this PAL DVD-VIDEO Widescreen does play back on my computer via CyberLink Power DVD without any distortion in the menus or video. Please confirm whether or not in your latest series of tests if there was ever disc menu distortion of problem with the menus for your PAL DVD-VIDEO Widescreen when it was played back on your computer.

                                                                         

                                                                        I think it important to narrow this down to NTSC vs PAL or Windows vs Mac or combo therefrom including defining situation unique to your computer environment setup vs generalization. Unfortunately I do not have access to a Mac computer nor a TV DVD player that supports PAL DVD-VIDEO play back. But, I will try to see what I can do about my TV DVD player. It is an older Panasonic model. I will dig out the instruction manual to see if there is a code somewhere that I can change.

                                                                         

                                                                        I would encourage any Premiere Elements 11 Mac user reading this thread to do a mini test run to see if you can confirm JJHKuma's specific results. It would be a major contribution.

                                                                         

                                                                        Thanks.

                                                                         

                                                                        ATR

                                                                        • 33. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                          EJHKuma Community Member

                                                                          a. Yes I followed the order you said with the import last - I just didn't describe it very well.

                                                                           

                                                                          b. The Menu distortion was identical when played on my Mac.

                                                                           

                                                                          I also run Windows Vista on another drive on my Mac, I just do not use it very much.  I will see if I can download a trial version of PE and do the same test and see what the results are.

                                                                          • 34. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                            A.T. Romano Community Member

                                                                            EJHKuma

                                                                             

                                                                            We will be looking forward to your results.

                                                                             

                                                                            Although the documentation for my Panasonic DVD player/recorder suggests that I should be able to play back PAL DVD-VIDEO on DVD disc, it will not. I will keep trying to figure out why not. But, your forthcoming results should provide a lot of valuable answers.

                                                                             

                                                                            Thanks again for the follow ups.

                                                                             

                                                                            ATR

                                                                            • 35. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                              EJHKuma Community Member

                                                                              OK I downloaded the trial version of PRE on Windows Vista, did the same test - Project settings PAL-AVCHD-1440x1080i-25 with Pan and Zoom as the Menu theme and burned a PAL DVD widescreen and the DVD Menu was perfect.  I noticed however that when I opened the App for the first time, it invited me to chose my country and my TV standard (PAL or NTSC).

                                                                               

                                                                              So I decided to uninstall the app on my Mac and reinstall and see whether I got the same invitations.

                                                                               

                                                                              When I opened for the first time on my Mac, I got to chose my country but not my TV standard - whether that is important or necessary when installing on a Mac I have no idea but it is a difference to the Windows installation.

                                                                               

                                                                              So I did the same test as on Windows Vista and I got exactly the same Menu highlight disortions as I did before.

                                                                               

                                                                              So there seems to be an issue with installing on a Mac with PAL as the preset standard perhaps.

                                                                               

                                                                              I would be interested if my experience is shared by anyone in the US using a Mac with PAL as the standard for output to DVD or of course anyone else in the UK - but I think I am alone on the forum in that sense.

                                                                               

                                                                              Does anyone know how I can get support on this issue from Adobe, if there is not a solution from users on the forum?

                                                                               

                                                                              I nonetheless appreciate all your efforts to help me - I very much appreciate it

                                                                              • 36. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                                A.T. Romano Community Member

                                                                                EJHKuma

                                                                                 

                                                                                I think that it is time to get Adobe involved in this matter. I would approach Adobe on the basis of an installation problem related to purchased/registered/latest version which may permit your some free Adobe Technical Service opportunities. Please include that understanding in your introductory contact with Adobe.

                                                                                 

                                                                                In one of my recent posts (# 32) in your thread, I wrote encouraging Premiere Elements 11 Mac users in PAL workflow to enter into the issue. So far I see no taker for the invitation.

                                                                                 

                                                                                This forum has diverse viewing around the world including people in PAL areas outside of the UK. So, we should not give up on one of them coming forward to learn and share in this matter. But that should not prohibit you from contacting Adobe sooner than later. The following link looks like it would get you Adobe Contact.

                                                                                http://helpx.adobe.com/contact.html?product=premiere-elements

                                                                                 

                                                                                We will be watching for the outcome.

                                                                                 

                                                                                Thanks.

                                                                                 

                                                                                ATR

                                                                                • 37. Re: Scene buttons not highlighting when navigating on them in a DVD
                                                                                  EJHKuma Community Member

                                                                                  I have just spent 3 fruitless hours on the chat line with Adobe's chatline.  They suggested uninstalling and re-installing PRE11 and Photoshop elements (I have v.9) as its an installation defect.

                                                                                   

                                                                                  I am not convinced but I will give it a go - it seems they can only support by taking control of your desktop remotely but my broadband speed will not permit that

                                                                                   

                                                                                  Roxio Toast may not have many features but at least it works properly and they provide 14 days of warranty support and actually answer your emails!!!!!

                                                                                   

                                                                                   

                                                                                  Thanks to all in this post for your help

                                                                                   

                                                                                   

                                                                                  OK, I uninstalled and reinstalled, the favourite fix of all software companies when they don't know what to do.......................And it didn't work

                                                                                   

                                                                                  Message was edited by: EJHKuma

                                                                                   

                                                                                   

                                                                                   

                                                                                  I have a case open with Adobe, so I will update the results when I can

                                                                                   

                                                                                  Message was edited by: EJHKuma