5 Replies Latest reply: Jun 15, 2013 1:28 PM by A.T. Romano RSS

    Premiere elements 9 unexpected close

    Cecilia Lag

      Elements 9 is constantly closing

        • 1. Re: Premiere elements 9 unexpected close
          the_wine_snob CommunityMVP

          Cecilla,

           

          Welcome to the forum.

           

          Can you please provide us with more information:

           

          • Computer specs.
          • Operating system
          • Project Settings
          • Details of what material you have on your Timeline (more info is better)
          • Exactly what you are doing, when the program crashes - does it ALWAYS crash, when you do that?

           

          Good luck,

           

          Hunt

          • 2. Re: Premiere elements 9 unexpected close
            Cecilia Lag Community Member

            I am using a MAC IOS X, i am trying to make a slideshow and every time I try to edit the program freeze and then shuts down

            • 3. Re: Premiere elements 9 unexpected close
              the_wine_snob CommunityMVP

              Thank you for that information.

               

              We might get back to a few of those questions, but knowing that you are doing a SlideShow, I want to ask another now: what are the pixel x pixel dimensions of the Still Images that you have Imported into your Project? The file size, and DPI/PPI do not matter - just the pixel x pixel dimensions.

               

              Along with that information, please let us know what your Project Settings are - chosen at New Project.

               

              Good luck,

               

              Hunt

              • 4. Re: Premiere elements 9 unexpected close
                Cecilia Lag Community Member

                First of all, the operating system of my computer is Snow Leopard

                For my project I'm using photos and audio.  The pixel x pixel dimensions are 2100 x 1500 and my settings are DSLR - 1080P - DSLR 1080 P24

                 

                I appreciate your attention

                • 5. Re: Premiere elements 9 unexpected close
                  A.T. Romano Community Member

                  Cecilia Lag

                   

                  I strictly an Elements Windows person, so I will say that at the onset. But, I would ask the following:

                   

                  Where is Premiere Elements 9/0/9.0.1 slideshow heading once you get beyond the ediiting stage,

                  DVD-VIDEO Standard 4:3

                  DVD-VIDEO Widescreen 16:9

                  Blu-ray Disk format on Blu-ray disc

                  are you planning on saving (exporting) it to a file on the computer hard drive?

                   

                  And just how many of these 2100 x 1500 photos are in this slideshow? How many audio files, what audio format? What is your projected duration for this slideshow?

                   

                  What was your rationale behind selecting the "DSLR 1080 P 24" project setting?

                   

                  Thanks.

                   

                  ATR