1 Reply Latest reply on Jun 16, 2013 10:42 AM by Jim_Simon

    Why has "Adobe Media Encoder" disappeared from Cloud Apps?

    MarkDGibson

      I am trying to open media encoder cs 6 from my desktop. I keep getting a message saying:

       

      "Thank you for using Adobe Media Encoder CS6. The Adobe prooduct that installed Media Encoder has not activated.

      Please launch and activate that Adobe product before continuing to use Media Encoder".

       

      I cannot see media encoder anymore in Cloud apps. I'm not sure what to do.

      I also noticed that there is a new version of media encoder CC, but doesn't seem to be available for download yet.

       

      I desperately need to encode some films. If anyone could help, that would be appreciated.