1 Reply Latest reply on Jun 18, 2013 12:36 AM by sjpt

    not working

    clairebondy

      I can't authorize the account and nothing is transferring from acsm to epub... help!!!

        • 1. Re: not working
          sjpt Level 4

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state..

          Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your Adobe ID.