2 Replies Latest reply: Jul 12, 2013 2:31 PM by alexdejesus RSS

    Uploads VERY slow again

    alexdejesus Community Member

      Trying to upload a video file to send to a client for the past 5-6 hours. Timed out. Status bar seems to be sticking at about the 10-15% mark. Is there any way to tell if the bottleneck is at Adobe servers? The same video uploaded to Youtube - also a bit slow. My internet providerr wants me to check and verify that it is not an Adobe issue

        • 1. Re: Uploads VERY slow again
          bob.treitman Employee Hosts

          When you experience a slow down like this, please test your upload speed at a site such as testmy.net. Record your UPLOAD speed. Then you can provide that information to us as well as your internet provider.

          • 2. Re: Uploads VERY slow again
            alexdejesus Community Member

            My upload speeds are phenomenal when using a speedtest, but those files are only a few kilobytes. I have issues with large video files. And upload speed is exponentially slower the larger the file. Generally in the 400-800 MB range. They take at least 1 1/2 to 2 hours. Sometimes times out and quits the upload altogether. My ISP conection is currently rated at 10 Gbps upload speed, but consistently get nowhere near that performance with SendNow.

            Those files seem to upload a bit quicker in other uploading apps, like YouTube and Dropbox.