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1. Re: Can't install plugins from exchange panel in PS CC!
steven I ross Jun 18, 2013 9:00 PM (in response to sonicdee654)Had a similiar problem- the exchange/extension combo attempted to install the "Urban Landscape-indii pluin". It created a "Contents" sub folder in plug-ins, and deleted ALL of my plug-ins!
Mac Photoshop CC.
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2. Re: Can't install plugins from exchange panel in PS CC!
shuo_yang Jun 19, 2013 1:10 AM (in response to sonicdee654)What is your OS?
If windows, remove opm.db from C:\Users\yourname\AppData\Local\Adobe\OOBE directory and reinstall it again.
If the issue is not solved, please update your "Adobe Application Manager" or "Creative Cloud Client" to the latest
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3. Re: Can't install plugins from exchange panel in PS CC!
sonicdee654 Jun 19, 2013 1:32 AM (in response to shuo_yang)it's a macbook 10.7.5
there are no updates at all inside the CCC updater, i restarted it, too.
ExtensionManager Version is 7.0.0.347
inside Adobe Exchange Panel -> Update = No Updates available
^^ how to update the CCC ?
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4. Re: Can't install plugins from exchange panel in PS CC!
shuo_yang Jun 19, 2013 3:46 AM (in response to sonicdee654)CCC is the latest.
What about delete opm.db in /Users/yourname/Library/Application Support/Adobe/OOBE and reinstall this extension?
If doesn't work. Try to reinstall CCC.
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5. Re: Can't install plugins from exchange panel in PS CC!
sonicdee654 Jun 19, 2013 4:57 AM (in response to shuo_yang)deleted opm.db -> no success
unstalled the Cloud Downloader, loaded it again from the web -> no success:
everything is on date, no updates available...
And installing something doesn't work:
- Installing Adobe Paper Textures Pro from inside Exchange Panel inside PS cc
- its downloading
- it says installing - for a looong time
- it asks to open Extension Manager CC to install -> Yes
- Extension Manager starts and says installing - for a looong time
- Extension Manager brings error: Error occured. Error code is -1
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6. Re: Can't install plugins from exchange panel in PS CC!
shuo_yang Jun 19, 2013 6:58 AM (in response to sonicdee654)If you can send the log file to me by following step, I could get more detail about this issue.
1. Create a file named "ExManCoreLibLog.Yes" in the folder
/Users/yourname/Library/Application Support/Adobe/Extension Manager CC/Log
2. Install any extension to let Extension Manager to bring error
3. The log file ExManCoreLibrary.log is in the folder
/Users/yourname/Library/Application Support/Adobe/Extension Manager CC/Log
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7. Re: Can't install plugins from exchange panel in PS CC!
sonicdee654 Jun 20, 2013 1:15 AM (in response to shuo_yang)I've got a clue, but don't know if it's my or your problem
Here's the log - I found out that it has to do with system proxy, maybe you don't use it, maybe I need to do something on the proxy side...
^^ so - solved for me - I use no proxy at all
Heres the log:
[Error] Thu Jun 20 08:35:21.656 2013 (/Volumes/Develop/jenkins_slave/workspace/ExMan_7.0_RIBS_Mac/ExManCoreLibrary/Mac/../Sour ce/Util/ExtensionUnpackager.cpp, 212) -Failed to decompress zxp file: 2304
[Warning] Thu Jun 20 08:35:28.304 2013 (/Volumes/Develop/jenkins_slave/workspace/ExMan_7.0_RIBS_Mac/ExManCoreLibrary/Mac/../Sour ce/Util/SignatureValidator.cpp, 155) -CSignatureValidator::verifySignature: timestamp has an in-range date and is valid!
[Error] Thu Jun 20 08:37:21.699 2013 (/Volumes/Develop/jenkins_slave/workspace/ExMan_7.0_RIBS_Mac/ExManCoreLibrary/Mac/../Sour ce/ExtensionBase.cpp, 219) -CExtensionBase::validateExtension: validateAgoraLicense() failed for extension Flypaper Select, status = -1!
[Error] Thu Jun 20 08:37:21.699 2013 (/Volumes/Develop/jenkins_slave/workspace/ExMan_7.0_RIBS_Mac/ExManCoreLibrary/Mac/../Sour ce/ExtensionBase.cpp, 598) -CExtensionBase::install: validateExtension() failed for zxp /private/var/folders/hz/b_w0bfcd7lvcgr8842lf7zph0000gn/T/TemporaryItems/FlashTmp1/com-fly papertextures-FlySelect.zxp, status = -1!


