0 Replies Latest reply on Jun 18, 2013 10:15 AM by sbuazag

    can not remove (silent) photoshop cs5 after installation Acrobat XI pro

    sbuazag

      Hello...

      I can't remove my photoshop cs5 installation, after installation Acrobat XI pro

       

      Silent remove command are:

       

      MsiExec.exe /X{8B459BBB-B66A-47AF-B996-00D2E11847C6} /l* "D:\Remove.log /qn

       

      Log Entry's are:

       

      Action start 18:40:46: InstallFinalize.

      CustomAction CAUndeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

      Action ended 18:40:47: InstallFinalize. Return value 3.

      Action ended 18:40:48: INSTALL. Return value 3.

       

      what's the problem?

       

       

      Ps.: Sorry i don't speak (write) in english