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1. Re: Premiere Pro CC crashes on launch with ATI graphics
Harm Millaard Jun 18, 2013 12:33 PM (in response to Chad Baker)Chad,
It is often a matter of trying out the latest drivers, especially with new versions of software coming out, like CC. nVidia had the same problem in the past when hardware MPE was first introduced. If everything goes according to AMD plans, you will see the 13.06 final drivers in a couple of days to replace these beta drivers.
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2. Re: Premiere Pro CC crashes on launch with ATI graphics
Chad Baker Jun 18, 2013 12:46 PM (in response to Harm Millaard)Always good advice, Harm.
A lot of users are hesitant to try out beta drivers, or may not know they exist. I figured it was worth an official mention, as we're starting to get some calls to Support about this issue. As with all beta software, your mileage may vary, but so far it looks like this is working.
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3. Re: Premiere Pro CC crashes on launch with ATI graphics
Harm Millaard Jun 18, 2013 12:59 PM (in response to Chad Baker)Glad to have been able to solve at least one, but possibly more people with this problem.
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4. Re: Premiere Pro CC crashes on launch with ATI graphics
findwill Jun 18, 2013 5:07 PM (in response to Chad Baker)I also had a start up crash problem this morning with Premiere Pro CC that was solved by logging in and out of creative cloud.
I found this link on another thread.
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately- launch.html
Try to sign in and out of Creative Cloud. That was it for me. Stupid problem but now it all works. One thing to add that the link doesn't explain is that the "Sign out from creative cloud" button in the cloud app is greyed out until you close out your browser (if you are logged in to Adobe). As soon as I closed the browser the button became active and I could log out.
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5. Re: Premiere Pro CC crashes on launch with ATI graphics
zachgarry Jan 6, 2014 3:34 AM (in response to Chad Baker)The link doesn't work for me, nor does any link to that driver that I've found so far. I've download the beta driver v.13.11 but my Premiere Pro CC is still crashing on launch. Is there anywhere I can access the 13.6 version or has the 13.11 completely replaced it? I'm not particularly tech-savvy hahah.




