38 Replies Latest reply: Sep 15, 2014 6:21 AM by avery.ng RSS

    Pen tool problems

    nathanalf Community Member

      Just updates to Photoshop CC and I am having a problem with the pen tool. In CS6, if you made two point, and then added a point between them you could immediately move the middle point. Now in CC you must move your mouse off the point and back on for it to recognize it. There is a video of the problem at this link:

      https://vimeo.com/68642070?email_id=Y2xpcF90cmFuc2NvZGVkfGY3YzlhMGQ1MWVkMTdkZTNmOTgzNGY5OD YxNWY0YjU2NDQ0fDM5NzU3NTB8MTM3MTU4NTk4Mw%3D%3D&utm_campaign=7701&utm_medium=clip-transcode _complete-finished-20120100&utm_source=email

       

      Any sugegstions? I've tried trashing my preferences (shift alt option on startup) and it did nothing.

        • 1. Re: Pen tool problems
          pixelfinity Community Member

          For me, If I do the same as in your video (clicking and then dragging in the middle of the path) the pentool proceeds to drag out a bezier handle to give me an 's' curved line.

           

          mid point.jpg

          • 2. Re: Pen tool problems
            nathanalf Community Member

            Oops, sorry I didn't clarify. Once I add that center point I am pressing Command (on a mac here) and attempting to move the point. It won't work in CC unless I move my mouse completely off the point and them back onto it and click it.

            • 3. Re: Pen tool problems
              pixelfinity Community Member

              I have to click (to add point) and release mouse button, then hold down cmd and click/drag the point. To be honest I have never tried your way in my workflow.

               

              Is there anything in the top tool bar for pen settings that is any different? - I can't see any setting that will make the cursor operate differntly.

              • 4. Re: Pen tool problems
                nathanalf Community Member

                So, what I am trying to do in CC (and this previously worked in CS6) is:

                 

                Make a path consisting of two points.

                Click in the center of those two and make a third point.

                Release the mouse,

                Hold down Control (without moving the mouse off the point),

                Click, and drag the point.

                 

                In CC, it now does:

                 

                Make a path consisting of two points.

                Click in the center of those two and make a third point.

                Release the mouse,

                Move the mouse away from the point and back onto it

                Hold down Control,

                Click, and drag the point.

                 

                This seems weird and like an extra step for no reason.

                • 5. Re: Pen tool problems
                  pixelfinity Community Member

                  I can do it without moving the mouse away from the newly created point. Then pressing CMD (curser changes to white arrow) I can drag the point away.

                   

                  • 6. Re: Pen tool problems
                    nathanalf Community Member

                    Okay, so I downloaded CS6 and was in the process of recording video when I figured out another part to this. In CS6 it works flawlessly. In CC, there is a 1-2 second delay from when you press command to when you can move the point, as seen in this video:

                     

                     

                    So, if you try to move it immediately after pressing the command key it gets "stuck" in place. But if you wait a second it moves. This definitely seems like a bug, but the next step is to see if my home computer has this issue too.

                    • 7. Re: Pen tool problems
                      pixelfinity Community Member

                      I concur, it does get stuck if you are REALLY quick when trying to move it. (i'm trying this on my laptop, I would normally be using a wacom pen, it might not be able to be as quick as a mouse click

                       

                      Those tiny little things can be verry annoying if it's changed in a way that you are used to in your workflow. Hope you can live with it somehow.

                      • 8. Re: Pen tool problems
                        nathanalf Community Member

                        It is quite annoying. Hoping to get someone on the staff to notice this and see if anything can be done about this, because I use the pen tool every single day at work.

                        • 9. Re: Pen tool problems
                          Xin Bald Community Member

                          Nathanalf, i'm having the same problem with yours. It driving me crazy, but all i can do is waiting for them to fix this. Thank you for reporting that bug.

                          • 10. Re: Pen tool problems
                            nathanalf Community Member

                            Glad to see that it's not only me. Hopefully someone at Adobe sees this and fixes it!

                            • 11. Re: Pen tool problems
                              JurajVT Community Member

                              Same problem on Windows 8 64-bit. Yesterday I had installed Photoshop CC for speeding up my current project (remove background with pen tool  for about 200 products) and it was step back. Black flickering when hand tool used and little delay when adding, or moving pen points. Right now I tried to add new, better graphics card. Flickering is gone, but pen tool bug remains.

                               

                              It's terrible! On other side, camera raw on layers is time saving feature!

                               

                              i7 2600K@3.9 GHz, 16 GB RAM 1600 MHz, SSD disk 500 MB/s R/W... Normally I am using CPU GPU Intel 3000, but today I tried NVidia GTX 650Ti 2 GB VRAM.

                              • 12. Re: Pen tool problems
                                r-bin Community Member

                                This bug is also present in the latest cs6 update 13.0.1.2. But it absent in CS6 13.1.2.

                                 

                                Furthermore, in 13.1.2. there is a bug with selection when OpenGL is off.

                                http://forums.adobe.com/message/5305723#5305723

                                 

                                In PS 14.0 (CC) there are all this bugs present.

                                 

                                Plus they changed the behavior of pentool. When no path is present yet, i cant select the mode in which the new path will be drawn. Plus the keys "+"

                                and "-" change the mode of current selected subpath and have no effect to the dropdown switch of pentool mode.

                                 

                                It is impossible to use PS CC because of this. So I am useing CS6 13.0.1.1 - the most stable version on win7.

                                 

                                p/s. my english is too bad((

                                • 13. Re: Pen tool problems
                                  nathanalf Community Member

                                  It seems as if there are a lot of things changed with the pen tool and paths (http://forums.adobe.com/message/5432571) so I hope this is just a bug that has a fix in the works. For the moment I am back on the Creative Cloud version of PS6. It kept feeling like the software was limiting how fast I could work with this bug...

                                  • 14. Re: Pen tool problems
                                    M Shaw Adobe Employee

                                    We are aware of path delay issues as well as the inability to set the intersection prior to path creation. Sorry for any inconvenience these issues are causing.

                                    • 15. Re: Pen tool problems
                                      nathanalf Community Member

                                      Very happy to hear it's a known issue. Hopefully we will see a fix soon!

                                      • 16. Re: Pen tool problems
                                        PECourtejoie ACP

                                        Nathanalf, use the spacebar to move it as you draw, it's much more convenient!

                                        • 17. Re: Pen tool problems
                                          Eric Hall Photography Community Member

                                          Is there an ETA for a fix? This bug makes CC entirely unusable for me, it's far too frustrating.

                                          • 18. Re: Pen tool problems
                                            fwilth Community Member

                                            Hope my english will be understood:

                                             

                                            This Pen-Tool-bug makes PS CC nearly entirely unusable for me too!!! (..AND THERE ARE OTHER ISSUES IN THE PROGRAM...) But I'm still paying for it every month till it maybe will be corrected!?????

                                             

                                            ...AND:

                                            1.  The PS CC was wery difficult to download. The same goes for some of my (clever) colleges.

                                            2.  The Adobe Online-help did NOT answer my very simple and short question!!

                                            3.  The online help has earlier shown a shocking lack of knowledge to the Photoshop-program. Wholesaledealers in my country had the exactly same experience on the same problems!! (*"WE DON'T KNOW, BUT ARE THERE OTHER THINGS WE CAN DO FOR YOU??")

                                             

                                            I still love what Photoshop was, and I hope my love will come again if PS CC is going to work proberly!!

                                             

                                            BEST REGARDS

                                            Frank

                                            • 19. Re: Pen tool problems
                                              apeltomaki Community Member

                                              Sill no fix? I just switched from CS6 to CC via the for photographers -program and noticed this wonderful lag.. I mean what the hell, who is testing this software? Horrible, just horrible. I'm glad I still have older licences to use at work.

                                               

                                              Please, Adobe. I'm now paying for this service every month. Make it worth my while?

                                              • 20. Re: Pen tool problems
                                                JurajVT Community Member

                                                After newest updates I have no this problem anymore. All is O.K.

                                                • 21. Re: Pen tool problems
                                                  r-bin Community Member

                                                  JurajVT wrote:

                                                   

                                                  After newest updates I have no this problem anymore. All is O.K.

                                                  What is the "newest updates" for you? And what is your OS? I have this lag on PS 13.0.1.2, 13.0.1.3, 13.1.2 an on 14.1.2 on windows7.

                                                  • 22. Re: Pen tool problems
                                                    JurajVT Community Member

                                                    Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64

                                                    Operating System: Windows 8 64-bit

                                                    Version: 6.2

                                                    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                                                    Physical processor count: 4

                                                    Logical processor count: 8

                                                    Processor speed: 3410 MHz

                                                    Built-in memory: 16367 MB

                                                    Free memory: 9344 MB

                                                    Memory available to Photoshop: 14671 MB

                                                    Memory used by Photoshop: 54 %

                                                    Image tile size: 1024K

                                                    Image cache levels: 4

                                                    Display: 1

                                                    Display Bounds: top=0, left=0, bottom=1050, right=1680

                                                    OpenGL Drawing: Enabled.

                                                    OpenGL Allow Old GPUs: Not Detected.

                                                    OpenGL Drawing Mode: Advanced

                                                    OpenGL Allow Normal Mode: True.

                                                    OpenGL Allow Advanced Mode: True.

                                                    NumGPUs=1

                                                    gpu[0].OGLVersion="3.0"

                                                    gpu[0].MemoryMB=2048

                                                    gpu[0].RectTextureSize=16384

                                                    gpu[0].Renderer="GeForce GTX 650 Ti/PCIe/SSE2"

                                                    gpu[0].RendererID=4550

                                                    gpu[0].Vendor="NVIDIA Corporation"

                                                    gpu[0].VendorID=4318

                                                    gpu[0].HasNPOTSupport=1

                                                    gpu[0].DriverVersion="9.18.13.3158"

                                                    gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                                                    gpu[0].DriverDate="20131015000000.000000-000"

                                                    gpu[0].CompileProgramGLSL=1

                                                    gpu[0].TestFrameBuffer=1

                                                    gpu[0].OCLSupported=1

                                                    gpu[0].OCLVersion="1.1"

                                                    gpu[0].CUDASupported=1

                                                    gpu[0].CUDAVersion="6.0.1"

                                                    gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

                                                    gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

                                                    gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                                                    gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                                                    gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                                                    gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                                                    gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                                                    gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                                                    gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

                                                    gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                                                    gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                                                    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                                                    gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                                                    gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                                                    • 23. Re: Pen tool problems
                                                      r-bin Community Member

                                                      JurajVT, glad for you. But i still have this lag bug even on 14.1.2 ps on win7(x86). On ps 13.0.1.1 there is no any lags. BUT(!). You can reproduce a similar lag (not such strong) when you create a file e.g. 4000x4000 or larger then turn on View->Show->Layer Egdes and then try to do something with pen tool.

                                                       

                                                      p.s. ADOBE, psz, make the FIX!


                                                       

                                                      • 24. Re: Pen tool problems
                                                        JurajVT Community Member

                                                        I tried it right now.

                                                         

                                                        NEF file 26 MB (in Photoshop 62 MB), 6016 x 4016 px, turned on Layer Edges, 150 % zoom, no delays (lags).

                                                         

                                                        I am sorry, that you have still these problems.

                                                        • 25. Re: Pen tool problems
                                                          r-bin Community Member

                                                          OK. I`ve noticed that bug first on 13.0.1.2

                                                           

                                                          Release notes

                                                          Notable Windows specific bugs fixed

                                                          • Photoshop fails to launch on a limited user account system due to locked default scratch disk
                                                          • Pen tool input doesn’t draw correctly
                                                          • Improved Windows 8 tablet support

                                                           

                                                          What do they done with pen tool? They breaked it. Return all back! What was incorrect with pen tool? Theay just brake it of.

                                                           

                                                          p.s. sorry, my english is not good.

                                                          p.s.s, bug with ps help call i have seen even on ps7 on win98. But it was not such annoying as that with pen tool.

                                                          • 26. Re: Pen tool problems
                                                            Andymc7 Community Member

                                                            Wow, no replies on this topic since last year??? Has Adobe abandoned the idea of fixing this issue, or does someone know a workaround. I just installed CC, and my work heavily relies on the pen tool, and this bug is going to force me to revert back to CS6. Anyone have a fix??

                                                            • 27. Re: Pen tool problems
                                                              nathanalf Community Member

                                                              For me, two updates ago it was fixed I believe. Which makes me super happy actually, haha.

                                                               

                                                              Make sure you're on the latest update, and I'm assuming it should be fixed. I'm on a mac with 10.9.1 here, so Windows may be different.

                                                              • 28. Re: Pen tool problems
                                                                Andymc7 Community Member

                                                                I appreciate the quick reply nathanalf, however, I did update to 14.2.1, tried both the 32 and 64 bit versions and still have the lag. Interestingly enough though, I tried my wacom and no lag on the pen tool, although for me I'm not used to using the pen tool with a tablet at all, so this solution is counterproductive. I do see an update for Camera Raw, but I'm sure this wouldn't help the issue.

                                                                • 29. Re: Pen tool problems
                                                                  Andymc7 Community Member

                                                                  oh, by the way, I apologize, I'm on Win7 64

                                                                  • 30. Re: Pen tool problems
                                                                    nathanalf Community Member

                                                                    I hear you - it can be frustrating. I had to resort to the same thing (using my tablet) when this bug reared its head, and that isn't the fastest way to work. I believe it was a bug update that came out before the latest update was released with perspective warp.

                                                                     

                                                                    I would say install the camera raw update, and if that doesn't work - maybe go through some more drastic steps (reset Photoshop settings, and if that doesn't work consider deleting and reinstalling). I swear I remember a recent update saying in the changelog that it fixed some things to do with the pen tool - and that's the update it was fixed (for me).

                                                                     

                                                                    And like I said - it *may* not be fixed on Windows yet. Although it's a bit surprising if it's not...

                                                                    • 31. Re: Pen tool problems
                                                                      Andymc7 Community Member

                                                                      Ok, thanks for the input, I'll probably do a system restart, test both versions, then have to go with the more drastic method and see what happens.

                                                                       

                                                                      thanks again

                                                                      • 32. Re: Pen tool problems
                                                                        Andymc7 Community Member

                                                                        Well, I did a total reinstall, got all available updates, and the pen tool worked fine the whole day yesterday. I even closed and reopened PS to "confirm" the lag was fixed, now this morning I open the app and it's lagging again. X(. I suppose this is something I'll have to live with, or go back to a previous version. Maddening to say the least.

                                                                        • 33. Re: Pen tool problems
                                                                          eclic Community Member

                                                                          I am having this pen tool issue with PS CC - PS CS6 works fine.

                                                                          After closing a path I cannot command+drag and move a point or command+click and activate a segment to access the curve handles. What works is adding an arbitrary point somewhere after closing hte path then I can manipulate the path properly. This isn't normal, anyone else can confirm this?

                                                                          Latest update of PS CC and Mac 10.6.8

                                                                          • 34. Re: Pen tool problems
                                                                            Andymc7 Community Member

                                                                            Does anyone know of a timeframe to fix these pen tool issues??

                                                                            • 35. Re: Pen tool problems
                                                                              Andymc7 Community Member

                                                                              HELLO?? I'm sorry, I'm not one to complain, but this pen tool issue is getting ridiculous. Adobe, do you care?? Will this be addressed in the next update?

                                                                              • 36. Re: Pen tool problems
                                                                                Andymc7 Community Member

                                                                                ?! Come on! This is seriously starting to hinder my productivity! Does anyone care about this issue?!

                                                                                • 37. Re: Pen tool problems
                                                                                  Bombybamby Community Member

                                                                                  I try to install photoshop CS6 v13.0 in same drive wiith Photoshop CC.
                                                                                  And the problem with delay path is gone! and i still dont know why??

                                                                                  • 38. Re: Pen tool problems
                                                                                    avery.ng Community Member

                                                                                    i wonder... in older version, we can hold down cmd key, and use pen tool to select any other path or shape, or cmd+click (in pen tool mode) to select path or shape,

                                                                                    but in this cc 2014, it cant be done... is this also bug?